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We have an office with a Merlin Legend/Magix r7.0, with a single T1 (PRI) for all calls. Any reason why I can't use half of a T1 for data (frame relay) and the other half for voice? The DS1 card is a DS1 100 517E15 Richard The unexamined life is not worth living; Socrates

What button can be programmed on my phone to show a users name if I dial their extension? IE Push the mystery button dial extension see name on display. I figure calling and hanging up on users is a bad idea. Richard The unexamined life is not worth living; Socrates

I have a three year old Sony VAIO PCG-FX240 notebook. Over the past few months I had noticed the battery would not keep the machine up for more than a few minutes so I knew it was going bad. A couple of weeks ago it got to where it would die even though I had it plugged in to the electrical...

OK, you can monitor traffic on a trunk group using "monitor traffic trunk", but is there a way to see this activity on a phone? Kinda like the way I programmed my 16 voice mail ports on an old 7405 phone. I programmed a busy indicator for each port so I can monitor the usage at a glance. How...

Extensions that are restricted from receiving DID calls are receiving them via our auto attendant. Is there a way to stop this? Richard The unexamined life is not worth living; Socrates

I would like to create an announcement for, calls to old extensions, that announces that the extension is no longer in use, and transferred the call to an operator. I have no vectoring. :( - I created an xported single line extension, x2200 and a mailbox, 2200, that is set up as an auto...

Free long distance? Maybe. I got a call from a vendor (1st tier) whose name shall remain nameless, at least for now. This fella wanted our POTs line business. We have 35 POTs lines. At first I was very skeptical, as I’ve had problems with CLECs in the past. If the deal was simply to get a...

Free long distance? Maybe. I got a call from a vendor (1st tier) whose name shall remain nameless, at least for now. This fella wanted our POTs line business. We have 35 POTs lines. At first I was very skeptical, as I’ve had problems with CLECs in the past. If the deal was simply to get a...

Our attendant consoles are manned (actually womanned) between 8am nd 5pm. After that, our security guards, who have an atd-qcalls button, dial *8 (Trunk Answer Any Station feature code) to answer calls. Is there a way to measure how many calls they get? My MicroCall call acounting does not...

How do I get into a mailbox (Intuity AUDIX) where the I get this prompt, "Can not get your messages now due to multiple logins..."? It is not locked. Richard The unexamined life is not worth living; Socrates

How can I have a phone (the COO's admin in this case)cover to differant points after hours? Like use cov p 1 during regular business hours and cov p 2 after hours... Coverage Path 2? Richard The unexamined life is not worth living; Socrates

Here is a portion of an email I received from a user. She has a 7410 phone. "I do not have a phone with caller id--alot of time I will be on one line with a call & the other line rings. Is there a way I can call back the party that called?" I told here I did not think there is a way to do it...

Is there a way to measure traffic from my PPN to EPNs? Richard The unexamined life is not worth living; Socrates

My Pastor asked me to help him replace our aging Merlin phone system. The church currently has 2 co lines, 1 fax, and 9 stations. A 4x12 or 6x16 would do it. He wants voice mail/auto attendant and to really have fun the ability for caller to transfer to a cell phone. As in, dear ole sister Jones...

My boss is concerned about us paying .5 a minute for LD when “all around her companies are getting free LD via the internet”. She also wonders why.... I better stop. She's a nice lady. My point is "management" at so many companies is confused by the hype from telecom and networking companies...

My boss is concerned about us paying .5 a minute for LD when “all around her companies are getting free LD via the internet”. She also wonders why.... I better stop. She's a nice lady. My point is "management" at so many companies is confused by the hype from telecom and networking companies...

Isn't there a way to, after having listened to a message, without hanging up, call the person who left you a message? Richard Richard "The unexamined life is not worth living" Socrates

What are the various ways I can capture abandoned callers phone numbers? G3r R7. BCMS. Intuity AUDIX. I use MicroCall call accounting. Already checked with them and not able to do it. Richard

As we do not have vectoring (by some miracle, we do actually have indoor plumbing) I have to do some fancy footwork to squeeze all I can out of this here switch (G3rR7). After a call (from one of our dealers) is in a hunt group for 2 minutes they cover to an auto attendant and hear "We're...

Is there a way to determine how many messages in a voice mail box? (Short of calling it and using the password) What about measuring how many messages have been left in a mail box, other than list meas sub xxxx day/month? Richard