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I have an Audix account that has been recieving a "Leave word message" dispite the account being rebuilt. What is a "leave word message"? And can I delete it?

How can we trace a call to a paging location? We have an individual abusing the paging system and we would like to put a lid on him if possible. thanks,

How/can you change the incoming line description? I wish to add some prefixs to the ANI and DNS stuff so that a recording system may pickup on those characters and begin recording. I might be too vague. Can anyone help me out/ have questions? Thanks!

I don't know if this is the right forum. Can I be pointed in the right direction? Some agents are coming up in a different Historical Agent Group Aux Daily report than they are assigned to. Hence, they are assigned to skill 12, yet they show up in the report for skill 10. It is not a date...

Is there a simple way to determine where a skill is being used? Specifically I need to find where all instances of a skill are used in a set of vectors. Thanks!

What was that command that allowed you to view what the station was dialing and routing to from the console? thanks!

In the Definity g3 switch, what is this phone's model if I was building a station? http://www.epcservices-uk.com/phones/callmaster5.html thanks!

How do you make a 8410 Handset phone that has a speaker, use an attached headset without turning on the speaker? thanks,

How can I make a vector route to multiple numbers off the switch? For instance, a number is routed to a cell phone... ..It goes to voicemail or rings a couple times... How do I make it then dial another number? For instance another cell phone? thanks,