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  • Users: hoffdog
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  1. hoffdog

    IP Office Gatekeeper Question

    What ramifications come at the cost of unchecking the gatekeeper in the system tab. Here is my issue, we have about 130 IP phones and been fine for about 2 years. Two days ago phones dropped off and would not reregister. Kept getting a Ras max connetions of 10 error in monitor. I have already...
  2. hoffdog

    Outlook 2007 calendar items disappearing

    SBS 2003 on server, Office 2007 on clients boxes. All Updates. User A has user B as a delegate and shares his cleandar with B also. The delegate permissions are only for contacts so she can view and add contacts to his. She does not have any delete permissions at all. She will make a request for...
  3. hoffdog

    sbs2k3 mapped drive locks up pc

    I have a network with an brand new dell PowerEdge SC440 running sbs 2003. All the latest updates from MS. All machines on the network are XP pro SP2 with all updates to include latest NIC drivers on both pc's and server. Here is my problem. We map a drive with a login script. It maps fine, you...
  4. hoffdog

    configure a pri connection to polycom MGC50

    Trying to set up a pri connection between an 8710 using a TN464F and a Polycom MGC 50 using a net4 card. I have configured the ds1, trunk group, and sig group. Have tried it a billion different ways. Tried it with a t-1 straight through cable and a T-1 Crossover cable. I cannot get this to work...
  5. hoffdog

    Call won't forward when transferred.

    It's a definity ver 6 with audix (forgive me I forget the ver they are on if needed I will go back and check). Short story is... User forwards her phone to her cell when she goes to lunch. If you make the call directly to her phone it forwards fine,she receives the call. But if you get...
  6. hoffdog

    Missing Menu and standard bar in Voice message.

    I had a user move their menu bars off the voicemail message (for whatever reason is unknown to me) then closed the voicemail. The problem that has arose is that now when ever you open a voicemail in outlook both bars are still missing. I have been able to duplicate the problem very easily(on my...
  7. hoffdog

    IP Softconsole won't beep for second call

    I have a softconsole in a remote office that it only flashes when a second caller (call waiting)and does not beep in her headset to alert her that the call is there. She doesn't look at the screen all the time due to her having mulitple PC's. She is on an g700 (S8300) LSP connected into an 8710...
  8. hoffdog

    4612 phones reset when dialing between Offices

    Equipment rundown. S8710, Comm mgr 2.1, outer offices have a mix between IP600's, S8300's. But what is crazy is I can dial inside my main office no problems, I can dial between offices sometimes goes through just fine. Sometimes the phone resets, it is happening more frequently now too. I cannot...
  9. hoffdog

    Need to dial a code before making long distance call.

    sounds simple but gets a little more complicated. What I want to do is have our users dial a 5 digit client matter number before making a long distance call. I want them to be able to make calls regardless what the digits are. The powers to be want this in order to bill clients for our long...
  10. hoffdog

    Remote Dial Tone to make outgoing calls?

    Is there a way for a user to say call in from home and get dial tone from the ip Office to make external calls. We have a Possible client that posed this question. He has people that need to be able to dial into the phone system and then make calls from there, I guess for call accounting...
  11. hoffdog

    4612 won't register

    Howdy all, Got a wierd one here, I got two 4612IP's on a G3 HW VER 3 MEDpro's and clan's and phones are all on the latest greatest firmwares. My issue is these two phones were working fine for years and after a reboot on the system these two extension will not register with the phone system...
  12. hoffdog

    Get rid of TAC on Phone display.

    G'day all, I have tie trunk set up between two offices, problem is when I dial them I see the TAC untill they answer the phone call. It is annoying the snot out of the Heads of State here and they want it gone. Any Ideas? I have 5 other Tie trunks that do not display this info (just the called...
  13. hoffdog

    Modular Messaging 1.1 voiceform.exe hangs

    This one has eluded both Avaya and The Via Group. I have a problem with playing voicemails back through outlook 2003 on XP SP2 PC's. Here are the steps I have taken so far. Turned off the the firewall. Created exceptions for my software. doubled the custom forms cache in outlook. cleared the...
  14. hoffdog

    4620 IP PHONE IN A G3SI

    HEY ALL, I am running a g3si all old hardware 3. I currently have all 4612's but am trying to get a 4620 to work. It pulled its update from the tftp server fine and upgraded but it hangs at discovering and displays my clan's IP address. Is there a way for this phone to be run on this old system...
  15. hoffdog

    Hardware Identifier for device manager?

    Hardware Identifier for device manager? Does anyone know of a good one to use for those yellow exclamation points in deivce manager. I used to have one but it was on my thumbdrive that went belly up on me. A free one that doesn't come with spyware/adware perferably. I have a voicemail machine...
  16. hoffdog

    Help restricting an incoming call.

    Got a Definity G3si, I need to block one incoming phone number to one of my users. There is a pay phone at a jail and some how he has gotten a hold of the direct phone number to one of my users and keeps trying to make collect calls to her. I am noob at G3's so any help would be appreciated...
  17. hoffdog

    computer locks on boot

    I am trying to fix a computer for a friend. It is a 850mhz AMD DURON with award Modular bios v6.00PG and the bios id is 12/06/2000-8363-686A-K7VZAC-00. I guess he tried to install a second cd-rom drive and things went wrong. When I went in there he had jumpers set wrong cables all over the...

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