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  • Users: rsjonesy
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  1. rsjonesy

    setting up call center with voicemail pro 9.1 and IPO 9.1

    Any Help would be appreciated: I've attached a call flow to better understand. I'm trying to get the vmpro to determine if agents are logged in before the TRANSFER option hits, after the ENTRANCE MESSAGE PLAYS. The Entrance Message can't be interrupted. If Agents are logged in, the call is...
  2. rsjonesy

    VM PRO 3.2 working with R7 V2 chassis

    Will a VMPRO 3.2 work with a 500 V2 r7. We are replacing several SOE's with V2 Chassis'.
  3. rsjonesy

    Outbound CID on SIP Trunks

    IP Office version 9.0.0.829. Inbound POTS line because of porting issues. Outbound is SIP from Simple Signal (non-Devconnect), however, I've had several systems with there sip work just fine. Customer is requesting that there main number show on outbound CID via SIP trunks. I've used the PAI...
  4. rsjonesy

    SIP Trunk Outbound CID

    IPO w/9.0 inbound traffic uses pots lines because of portability issues. customer wants to use SIP for outbound only and they want to display the main number of the business. SIP provider is not a DEVCONNECT Partner, however, I have had multiple sites with this provider on these IPO's and...
  5. rsjonesy

    Unified Maintenace on Windows 7 64 bit

    has anyone ever had the maintenance tool work on Windows 7 64 bit OS? Panasonic tech support said 32 bit OS only? also will the TVA software work on 64 bit also?
  6. rsjonesy

    intercom digit length

    How do you change the digits from the default 3 to 4 digits on a TDA 100?
  7. rsjonesy

    RAD Software 11.0

    Does anyone have a copy of the 11.0 rad software?
  8. rsjonesy

    Caller id on misc rel.02

    Under T&S, I cannot access Telco Features when there is no lines assigned to the phones....Therefore I cannot change CID from displaying name first instead of number without using Feature 811........Any suggestions would be greatly appreciated????
  9. rsjonesy

    login/logout button flashing while logged in

    There are no calls coming in and the login/logout button is flashing. What would cause this?
  10. rsjonesy

    3rd T-1 on 0x32

    What is the configuration and clocking information to install a T-1 in a 12X0 Trunk Module on a 0X32 w/6.1 software when I already have 2 DTI cards in the main cabinet configured for PRI? Any input will be greatly appreciated!
  11. rsjonesy

    map file error

    Need help with map file error when trying to aquire a system database using the work book. Any help would be greatly appreciated?
  12. rsjonesy

    E&M TRUNKS with DID's

    0x32 with T-1 card. 6 trunks configured as E&M ,winkstart,B8ZS,ESF. Customer has DID's. Is there a problem with this configuration. Should I configure some of the trunks as DID or is there another way? I am have some problems with calls going to general delivery instead of the designated phone.
  13. rsjonesy

    E&M trunks with DID's

    0x32 with T-1 card. 6 trunks configured as E&M ,winkstart,B8ZS,ESF. Customer has DID's. Is there a problem with this configuration. Should I configure some of the trunks as DID or is there another way? I am have some problems with calls going to general delivery instead of the designated phone.

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