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Looking for some verification. My vendor is trying to tell me that my signaling server patches were deactivated. The reason being the signaling server above it fell on top of it and knock out the power cord out, which then deactivated the patches that were in the signaling server. Does the...

I am about to move a 1000 people to a new building my company is in the process of building. All the users exist in OTM today and would like to transfer that database into the new TM that is on order. Does anyone know of a way to do this? I guess I could try it with a procom script but I...

I am working on a large document that that my customer sent out that has lots of questions that I need to anwser. The customer is requiring me to provide my answers in a diffrent format (color, font and size. So instead of clicking on the font color and size toolbar everytime I go to answer I...

I was told the Avaya offered a hard IP phone that you can connect an analog line to for local dialing. I can't find anything on thier website about it. Does anyone have any info they can share with me? Thx!

I am looking for some information on the Mitel product that can interface with Nortel digital phones. I have a quote from to replace the Nortel PBX with a Mitel system and the ability to keep my existing phones. Like everything in the telecom world there is good and bad with every product...

I have a person who needs a certain number blocked from calling in or routed to another station or voice mail. I have never heard this done before. Can this be done from the M1 side, if so how do you do it? Thanks, Jeff

I need to take two columns, first name and last name. I need to take the first letter of the first name and take the last name, up to 8 characters.

Does anyone know if it's possible to have the ability to have PC Anywhere on a XP machine and still use remote desktop? Installing PC Anywhere removes the ability to use Remote Desktop and I need the ability to use both. Or is there another program besides PC Anywhere the will give me the...

I am looking for the commad to start and stop screen capturing in a script that I recorded. Also is there a way I can have it prompt me for a file name and location? Thanks.

My hard drive died on me. Is there anything that I can do or a place to send it to that can recover the files on it.

What do I need to do to the M1 to add a new bank of DID's? The trunk it's coming in on is a plain digital trunk.