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Hello forgive the newbie question but can someone explain to me how to change the default greeting of our Main line on a Nortel Meridian Opt11, with Call Pilot 4.0? I tried running application builder but apparently it is not isntalled on our CP Server. our Company was bought out and I need to...

I have been asked to send a pre recorded announcement to all of our employees home phone numbers (around 200 employees) I was looking into Shared Distribution lists on Call Pilot but was unable to add my cell number to the SDL I created as a test. this has me curious if this scenario is...

I have my sysvalue set to disable iSeries accounts after 3 failed attmpts, however, I am having an issue with a signon that I use for Infoview Reporting using Crystal reports. For whatever reason the user account gets disabled nightly. We are looking thru the reports to find the issue but for...

hello I am trying to set up a voice mail box for an ACDN line. Our last Sales VP did not want anything to go to Voice Mail for some reason. Our new VP wants it to so the ACDN (EXT 7800)currently rolls to 6900 when 7800 is busy, then if its not answered it rolls to a message that says the...

We recently downsized and no longer have a Receptionist. To cover for her I added a NIT job to send all calls to a newly created DN during the day hours and added that DN to a couple of Executive Assistants sets. however when the ouside caller hits 0 to go to an 'operator' and the EA's dont...

Hello, We have an automated attendant answering incoming calls. Presently, if a caller presses ‘0’ for the operator it goes to our Guard Station. This is fine for at night time but during the day we would like to set up one of our Executive Assistants as the “operator” option while using the...

I have been copying all my 3903 sets from an existing profile but just realized that it has some keys that are unique to the copied profile. I need to delete key 01 that points to the original sets second line. I have used the following with no success ld 20 chg 3903 TN yes key 01 scr XXXX...

I have been asked to have our QC department (2 people) phones ring at each others extensions at the same time. One is a digital DID line (3903) and the other is an analog (L500) is this possible? or would I have to change the analog to a digital? if it is possible could somone please help me...

I added an NPA instead of an NXX on my Option11 (yes Newbie) How can I go about removing the NPA? I tried (LD90) out 0 net ac1 npa 827 (area code that should have been a prefix) <cr> i then got another NPA prompt and CR'ed thru that. tehn I tried adding the NXX ld 90 new 0 NET AC1 NXX 827...

Hello I am new to Noretl and all PBX systems, I am Windows/network guy trying to help out on the phone side. We have a 2 users that we would like to have share the same extension. But on two differnt phones. we are using a Meridian Option 11. one phone is already set up, so we ran Cat5...

I have been loading Outlook 2003 on a few of my clients’ machines and have noticed that email does not flow as quickly as it did in Outlook XP and Outlook 2K. For instance when I would email a colleague it would send immediately in XP/2K and it would send immediately, I was testing with someone...

I have an issue with Outlook 2002 when any of my users has a background (stationary) set on their email. The email comes over fine but when you go to relpy to it the background gets messed up. you cant read anything and it stays like tht until you minimize the window and then maximize it. My...

I made a GP blocking access to local drives, browsing network, and various other things but left installing printers open. I am unable to change printer settings to select Landsacape on a print job. Does anyone know where I should lossen the poliy to allow changing print job settings? Thanks G

I have spam/language/attachment filters on my Email server, web surfing filter on a deidcated server, a firewall blocking all kinds of crap and still myt day is filled with just trying to get this stuff off my users PC's. I give the majority of them only user access if I can get away wih it but...

My exchange server is giving this error message to my users early in the morning but after a few retries it will hit the server. It happens usually around 5 am, I checked the maintenance tabs and had nightly maintenance moved to 110 to 3 am but I still get complaints from our night crew that...

I did a search on how to keep people from adding top level public folders and changed permissions as suggested by a Tek Tips member. Unfortunatley I just left my user account on as owner and now cannot manage the public Folders from the system manager on my E2K server. I cant even see what is...

I have 3 Domain Controllers on my LAN with 2 seperate servers holding a copy of the GC. I have 2 (AD) DNS servers and I thought that if I had one DC fall offline that I would be covered by the other two DC's (one with the GC copy), well I recently had a domain controller drop its power supply...

My boss would like to have an email saved somewhere that he can just bring up change some names and send off without having to retype the whole thing everytime. How can this be done?

Hello I would like to replace the first Domain Controller in my site with new hardware. I have 2 other DC's in my site one which been transfered the roles of Global Catalog, RID, PDC, Infastructure Domain naming master and Schema Master -from this server. I would like to have the new Hardware...

Is it required for E2K to run? I am getin pop ups from the Internet on my exchange server and I am trying to stop it. TIA G