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When a caller leaves a message on my clients extension it populates in the outlook Nortel inbox fine but is an hour out on the display. for example I called a test call at 10:15 and had the lady call me right back. She said her computer and phone both showed 10:15 but in the outlook it shows...

The problem is with our direct lines. When any outsider calls our direct lines, one of two things happens: 1) The call does not get through. 2) It takes 10-12 seconds for the call to connect. I have had several indications of this occurring. any suggestions greatly appreciated. The...

I have a customer that uses voice call all the time. I happened to be there while they were using it and i heard a beep sound every so often, Like a on hold notification. They thought this was normal. I have never heard it before and was wondering if anyone has and how you turn it off

I have a customer with a small apartment complex, they want to offer local access to the residents using a MICS with ASM'S They have an enterphone system. Has anyone done this before

I need 10 reasons (other than money to convert from Centrex to PRI (on a bcm 400)

Does anyone know if there is a way of getting the last caller info like i can at home when i do a *69, From the CICS I can do a *67 to hide my outgoing display but can not do the *69 to see who the last caller was? At my wifes work every Thursday they get a caller that must call at least 80...

I have a MICS 7.0 installed in a seniors complex, The complex resells local access to resident using DID'S and ASM's The local service is a PRI We have the MICS programmed so the resident just picks up the phone and can start to dial with the leading 9 already programmed, this in turn...

Has anyone used the USB Audio Kit for the i2050 soft phone for a wireless headset? I have a plantronics headset CS50 and before I buy the USB kit so I can answer my phone when I am away from my desk I thought I would ask. Thank you in advance

Does anyone have the release notes going from 5 to 5 and 5 to 6 for the NBX 100?

Right now a client forwards their lines at night to an outside service. When a caller calls, they hear a click then silence then dial tone then ringing. (ANALOG TRUNK) It is my understanding that going digital PRI the only difference will be that the caller will not hear dial tone just a...

Has anyone used the BCM product line in a MAC environment? I understand that i2000 series IP Phones will work on the network. The challenge I am about to face with all your support, is the Notebooks. I know BCM are Windows base. The new MAC'S have Intel chips and there is a program by Apple...

Does anyone have a comparative sheet BCM vs MITEL? Thank you all in advance.

Is anyone doing the BATA testing for Nortel on the BCM 200/400 using the Linux platform? I have a client looking to move to IP but is insisting the system be Linux compatable.

We recently switched from the 3COM NBX200 to a BCM 50 on the same network, I have the I2004 phone and the echo is so bad i stop in the middle of a conversation. Is there a setting on the individual phone? on the BCM? or Network? any thoughts are greatly appreciated Thanks in advance.

I was told that CLID only worked with PRI (digital trunking), and could not be set up from a DINT. The local telco says that the CLID is being sent thru the DINT and will work on a MICS. the CLID is showing up on the Multi Lines but not the DID's am I missing a setting? Thank you