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  1. belltech1

    Concerto Davox Dialer and Nortel Option 81C with Symposium

    We have a Nortel 81C and Symposium 4.2 which works fine. The call center handles inbound and outbound calls. The inbound calls are handled through symposium. The outbound calls are handled through a Concerto (now ASPECT)davox dialer. All agents are logged in through the dialer in a blended...

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