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Is anyone aware of a user guide to registry settings for the Avaya IP softphone and where i can download. I worked for a company previously who had locked down the user settings and looking to do the same and was told they used a guide they obtained from Avaya but cant find it on the web? Anyone...

Hi All Need a little help with enableing logging on an orackle client running on a 2003 server box. I have edited the sqlnet.ora file which i found in the E:\oracle\ora92\network\ADMIN\SAMPLE directory and copied into the E:\oracle\ora92\network\ADMIN directory but still don't see any logs. Can...

Hi Does anyone know the folder location for the superbar. I deleted the three default icons shown on the taskbar I.E, windows explorer and media player. I can get quick launch open but its not the same and i can't find where to place these shortcuts so they appear back on the taskbar?

Hi all you will have to forgive me as i dont know a great deal about isdn. We have an issue with calls not dropping using an ip softphone to control the pstn network. The call flow would be call delivered from exchange to customer PBX, customer PBX then generates call to remote office and...

Hi All Can anyone help, i just switched over from XP to vista and my AVI's don't play correctly. I use the kazza maga codec pack which is the same as i used with xp tried installing twice and even found a later version of the codec pack which has the same issue. I can find lots of stuff on...

Hi All Can anyone make this run better, tried running today and i had DB guys calling me throwing a hairy fit. I know my end it appeared to eat up all the availible space on the temp table but the DB guys said it was bringing the system to its knee's. SELECT T.DATE_YYYYMMDD...

Hi All Can anyone tell me how to go about configuring an Avaya CTServer to connect to a witness call recording system and what licences are required on both the witness and the CTServer? Any help would be appreciated.

Hi guys can appologies for the messy query but can anyone spot the error. It says from keyword not found where expected. Also can someone tell me if the second query is valid as i thought i could reference the names of previous AS "Blah" statements in following calculations. SELECT...

ok guys this is a biggie but can't see the error here can anyone spot it. Error is as per header from keywork not found where expected SELECT O.OBJECT_NAME, T.DATE_YYYYMMDD, V.T_LOGIN, SUM (CR14R1V.T_BREAK + CR14R1V.T_LUNCH + AUX + V.T_OUTBOUND + V.T_HOLD + CR14R1V.T_ACW + V.T_WAIT +...

Hi can anyone spot the errrr ...deliberate error SELECT VQNIVR, T.DATE_YYYYMMDD, V.AV_T_ANSWERED, V.AV_T_ABANDONED, V.AV_T_DISTRIBUTED, V.MAX_T_ABANDONED, V.MAX_T_ANSWERED, V.PC_N_ABANDOVED, V.PC_N_ANSWERED, V.SERVICE_FACTOR, V.N_ABANDONED, V.N_ANSWERED, V.N_DISTRIBUTED, V.N_DISTRIB_IN_TR...

Hi All Can anyone provide any info on the following. I have installed two sata drives running stripped i get an option on the default blocks size ranging from 8kb to 64 kb can anyone tell me what advantages are in setting lower and higher block sizes. I am installing 2003 server on these drives

hi all only just getting to grasps with basic queries and below is my fist attempt at a nested query. No supprise to me its not working can anyone see where i have went wrong SELECT VQNIVR, T.DATE_YYYYMMDD, V.AV_T_ANSWERED, V.AV_T_ABANDONED, V.AV_T_DISTRIBUTED, V.MAX_T_ABANDONED...

Hi All Can anyone help, i recently reloaded my 2003 server and in my wisdon must have changed my admin password. I am now unable to access my box. I know when working on unix servers i used to be able to boot from my disk and amend this can the same be done on 2003 server?????

Hi All Does any know the solution to this or experienced the same issue. We use genesys to route our calls and the Avaya pbx as the port connectivity. We have a solution that uses the Avaya ip phone in telecommuter to put our calls out to remote locations. The problem we are facing and it only...

Hi All Can anyone help i am running a HP compaq dc7100 sff. I have just bought a seagate 320GB sata drive the pc bios see's all 320gb but windows on install only ever formats 127GB and when i install on this drive with the 127GB every time i download anything of a decent size its always...

Hi can anyone explain the below query FOR CMS (BH_INTIME+BH_OUTIME)/(36*TRUNKS) I know the first part tallies the usage over the interval for inbound and out bound calls in CCS and i am guessing the 36 is relevant to the CCS as 36*1CCS would equal 1 minute but i dont understand why you would...

Hi All Can anyone help i am using windows 2003 server i have configured the pop3 service and smtp but when i try send mails they sit in C:\Inetpub\mailroot\Queue but dont ever leave that folder. If i send from an external client they arrive in the same folder but dont get picked up by my mail...

Hi All i was wondering if anyone can help....will a sata II drive run on a sata I interface?

Hi Can anyone help my avaya ip softphone wont pick up the daylight saving from the pc. I can change the time and it follows without the daylight chnage of one hour. If i switch of daylight saving on the pc and set the correct time it works. Is there a daylight saving change i need to make...

Hi All wondering if anyone can help im a total newbie and to be honest my site is only a personal web site but i would like to add a login function to my site. I am using front page and publishing to IIS which i have complete control of and have SQL server running on the same box. On a previos...