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Hello everyone, here is another CFW off net issue. I have a Norstar MICS DR4.1 w/PRI and a NAM 4.0. The set is setup with redirect:Y and redirect ring:Y. The set has prime line:I/C with 2 I/C assigned. The set has 2 apprs of the DID number. Switch is setup with 2 routes, 001 is used for local...

Morning everyone. I have a Prologix Rel 6 that I am looking for help with. My coworker per her notes stated that she was able to change the AA routing feature to allow calls from one station to go to another station's voicemail. Can someone direct me where in the switch/voicemail were this...

Can someone tell me which Norstars can be upgraded to use VoIP. Nortel network shows that the BCM will support VoIP. Also that there is a VoIP Gateway that can be used on the MICS, ICS with any software release. I am trying to find out what all is needed to use VoIP on a Norstar. i.e Software...

HI EVERYONE, I HAVE A MICS 6.1 SOFTWARE, I NEED TO FIND OUT IF POSSIBLE IF YOU CAN PROGRAM THE VOICMAIL FEATURE CODES USING NRU. I TRIED UNDER BUTTON PROGRAMMING BUT IT WILL NOT LET ME PROGRAM ANYTHING WITH 9XX. ALL OTHER CODES WORK FINE. IS THIS SOMETHING THAT CAN ONLY BE DONE LOCALLY. CAN...

Hi i have a norstar MICS DR6.1, the trouble i am having is when someone call 2892 (frd n/a 4 rings) calls are routing to 2867. These numbers are DIDs. I changed the control set 2892=2892 and 2867=2867. The control lines L164=2867 and L189=2892. allow redirection=y. all the other phones are set...

Hello everyone, I have a 6416D+M with a XM-24 expansion module. The module is attached to the phone that is the main number (8910). How do I enable the module so that the buttons can be programmed. At this time the system is not seeing the module. Any help would be appreciated. Thank you for...

I have a problem with office 2003. After this was installed outlook along with other office products, have greyed out buttons. In outlook I am unable to send/reply/forward/ or do any other operations. Can anyone help me with this matter. Thank you.

Hello everyone, I have a Norstar ICS with rel 4.1 software. Its it possible to setup phantom numbers in a norstar system like in the avaya switches. The problem that I have is there are 17 numbers that are called forwarded to another site down the street and the client had the tech remove all...

Sorry if someone has already answered this question. If someone has can you please direct me to it. I have a ICS 4.0 that my client wouuld like handsfree setup on. She currectly has a 7324 phone set, I have the handsfree enable on the phone but she would like to be-able to answer the main...

I have release 18 Option 11, ludn does not work in load 20. Can anyone help?