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  1. TelecomHeadache

    DID Call Forwarding

    I have two stations (CallMasters) that are used for both business calls and personal calls. I would like to give the option to activate call forwarding for only one DID number to a cell phone when the person walks away from the phone, when they return they cancel the call forwarding. The...
  2. TelecomHeadache

    Cordless Headset on CallMaster III & IV

    I have a Plantronics CS10 Cordless Headset that I am trying to connect to my CallMaster Phone. Anyone know the channel I need to use and is there anything I should set on the Station form as well to make it work? Thank you in advance. TH - Administrator for AvayaMultiVantage/AUDIX/Octel/CMS...
  3. TelecomHeadache

    MS Outlook Auto-dialer

    Ok I cannot sem to find any How-to information in the Help files for MS Outlook 2000 or 2003. I am looking for the hardware set up portion specifically. I have a modem on my laptop that does work. But how do you connect the phone portion or is it just a headset connected to your PC? I want to be...
  4. TelecomHeadache

    MWI for an analog phone

    I wonder if you can help me with a query on message wait lights. I have an analog telephone with a message wait light which I want to make compatible with the Definity PABX (I beleive the analog ports are being programmed as 2500 telephones). I need to know the specifics of the signal which is...
  5. TelecomHeadache

    Call-pck not working

    Ok I am missing something here. I have a pick-up group created with two station ids in the group. I assigned the Call-pck button on both these stations. Now I call the main phone number that will hunt to one of the Agents the stations belong to and pressed the Call-pck button on the non-ringing...
  6. TelecomHeadache

    Octel calling back into the Queue

    I have an Octel 250 with an Avaya MutiVantage 11 - I have successfully set up OutCalling Notification to call an extension on our helpdesk once a message has been left in the voice mail box, but the problem is that when the Agent answers the phone they hear a beep then Octel disconnects. Also on...
  7. TelecomHeadache

    Installing a VAL Board

    Looking to install a second VAL Board (TN2501. Anyone know how or is this a Vendor issue? Thanks for the help. TH
  8. TelecomHeadache

    Dial by Number

    How do you set up an Avaya MultiVantage 11 to use the Dial by Number feature?
  9. TelecomHeadache

    VAL Error

    In the Status Pane while I was doing a backup of my announcements I noticed the following error: Could not enable filesystem on board PBXVAL:...Failed to create username/password on file system. Anyone know what this means? I cannot find fault with any of the announcements. Thanks TH
  10. TelecomHeadache

    What is a DEEs Switch

    I am looking for documentation related to a DEE Switch. All I know is that if the Megalink line goes down you would flip the switch on the DEE connection so the calls can now be routed from the Megalink line to the Analog lines as fail over. But I have no docs on how it does this. I also beleive...

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