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  • Users: rfcc
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  1. rfcc

    Connecting to Audix - "Welcome to Audix"

    I have a new IP office 406 installed at one location with a license key for using Audix installed, and a Definity G3 and an Intuity Audix (ver. ?) at another location. I've set up everything I can see to make the IPO use the Audix, but when you call an extension on the IPO, you get the "Welcome...
  2. rfcc

    basic TAC/fac. test calls question

    I have two problems I was hoping to get help with. I'm trying to get only certain phones able to dial TAC's and make fac. test calls. Dial access is open on all trunk groups, and COR 1 has test calls denied, while 3 has it allowed. Dialling TAC's is possible from all phones; can I restrict COR 1...
  3. rfcc

    contacts missing after pc change

    I have a question about all of the contacts disappearing when working on someone's e-mail. I've had two instances where the contacts seem gone. Today I gave someone a new laptop, which they hook up to the network with. They logged in the same and brought up Outlook (2003). They had all of their...
  4. rfcc

    Can't run module automatically

    I have two questions. I have a module I made in Access 97 that imports a file and appends it to a database which needs to be done daily. The function in the module works if I open the module and run it, but the run button is grayed-out on the module tab, so I can't run it without opening it...
  5. rfcc

    long fiber run to St. module

    I would like to run a long fiber patch cord from an MICS to a station module about a 1000 feet away. I know I should be able to put the station module next to the MICS and run copper about that far, or farther with SAPs. Someone also told me that I could run on fiber using module extenders. I...
  6. rfcc

    Reinstalled Startalk flash - no login

    I have a used MICS I just installed. It came with Startalk flash voicemail that had the programming manuals, but didn't have an install manual. I've connected the Startalk to ext. 251, and can get a log: prompt, but I can't login. The manual had 1020000 written in it, and I've tried 120000 up...
  7. rfcc

    "In Maintenance" message

    I've hooked up Norstar MICS 4.0 that was working at an office a year ago, and has been in storage since then. When I bring it up, the phone (tried on several different ports) flashes for about a minute and then says "in Maintenance". You can't log in or seem to do anything at that...

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