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IP Office Basic 8.1 I need to auto dial 101 on the specific line (line 04), not first available. Any ideas. I understand going Intercom 804 101 will give me what I want but is there a way to do it with one button press? Jacek

Was asked to create call center for about 10 local offices. All locations are being upgraded to IP office. Anyone with expertise can tell me what's necessary (type of lines - SIP?, routing, licenses etc). I don't even pretend to now how to approach the request. Single location - no issues -...

IP office 500v2 VOIP lines supplied by Cablevision. This happened at two locations. Voice sounds distorted (sort of like you have too high signal on the input and equipment cannot handle it). Placed several service calls - result - as expected. Anyone had similar issues? With butt-set it does...

Is there a way to replicate auto-answer functionality of the Partner system when placing voice-intercom call in IP500v2? Instruction (Answering page call) points to MENU -> Call settings -> Internal auto answer, but there is no such option in the system (currently basic v8). Am I doing something...

We are installing simple IP office systems for the client for a while now. They grew to 10 offices and now they want to create dedicated call center with all calls going there and they want to be able to forward/intercom to remote offices. What would be the route to accomplish that? All offices...

Does anyone knows what is the right sequence to integrate KX-TVA50 into the KX-TAW848 system. This is my first attempt to integrate those two systems (did 624 many times). All is working fine except VM.

I have plugged small VM card into the ACS rel 7 processor (defaulted). Without any programming, VM picks up phone line after one ring. Is this normal? Do you need to do some kind of programming to disable VM card? I have installed (and programmed) quite a few of those and never saw this type of...

I have two new Partner ACS rel 7 systems. On both of them I cannot pick up the CO line when someone is on that line. I have disabled extension privacy, programmed button(s) even defaulted system (it comes privacy disable from factory). Can anyone tell me what is wrong with this picture. I don't...

I have a client who wants AA to answer all calls and route it to the specific groups of the phones. If there is no answer call should be routed to one specific VM box (general mailbox for that group) or to one common general mailbox. Is it possible on KX-TD1232 r3? The VM is new KX-TVS50 VM...

I have client with Partner Mail v.1.0. User knows system password (123456) but he lost original IP address settings (changed from default) and user/password for PC access. I can access system admin through the Partner system, but when using Hyper-Terminal to set IP the combo sysadmin/123456 or...

I have a client who needs substantial amount of lines - whatever the cost. Since he has already Partner v6.0 installed, the best course of action would be to add the T1 module. Now with the question: What appropriations need to be done by the LEC on the new T1 to make it happen? Or, what we...