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  • Users: sigfact
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  1. sigfact

    Callpilot R3.0 to R4.0 upgrade

    We need to upgrade our callpilot from 3.0 to 4.0. On the net I have found the following for around $12: CALLPILOT R3.0 TO R4.0 SOFTWARE UPGRADE FEE * Manufacturer: NORTEL NETWORKS * Manufacturer Number: NTZE56BA * Item Code: SY-1925702 * Weight: 0.01 lbs. * Product...
  2. sigfact

    Callpilot vbk to wav for mobile device

    I have a callpilot with unified messaging. I'm trying to allow users to listen to messages on their windows mobile device. I can setup a rule to forward all messages to their exchange mailbox but cannot play the vbk files on the windows mobile device. If we manually forward from outlook then...
  3. sigfact

    Obtaining keycode from authorization number

    I purchased a license for some seats on my callpilot off of ebay. The instructions say to go to the keycode retrieval system (KRS) on nortel's site and enter in the system ID and authorization number. Since I'm not an installer/distributor I get a message indicating that I do not have access...
  4. sigfact

    Finding which check paid an invoice

    We are using Peachtree Complete 2004. We are trying to find an easy method to see which check (or checks) paid a particular invoice. Currently we either 1) just search through the vendor ledger and click on the checks that look like they could be the payment and check which invoices that check...
  5. sigfact

    Outbound caller ID with MICS 6.0 and DTI

    We have an MICS w/ 6.0 s/w and a DTI card. When we make calls they all show up as "out of area" on caller id for anyone we call. Is it possible to generate the caller ID (similar to what can be done with a merlin system) so that our main line shows up?
  6. sigfact

    Inbound call misroute

    We have a MICS 6.0 (DTI lines configured E&M) with Callpilot. We are having the strangest problem with only one extension. We have verified that Forward Busy and Forward No Answer are set to the voicemail DN for the extension (here after called extension A). Here is the problem : Call from...

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