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I have a BCM-50 that I am trying to tie to a 3COM IP phone system with a point to point T-1. It can not reconize dnis digits between the two. If I call one from the other and the voice mail answers I can call to an extension. but if I try to call direct it does not see dnis either way.

It been awhile since I added a keycode to a switch. Can someone tell me the load amd commands?

I have a acd phone that you get a busy when you call the secondary dn instead of going to Voice Mail. The tnb is: DES ACD TN 004 1 10 12 TYPE 3905 CDEN 8D CTYP XDLC CUST 0 FDN 697 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 120 SCI 0 SSU 0000 LNRS 16 XLST SCPW CLS UNR FBD WTA LPR PUA MTD FNA...

Is there any way to play a announcement as soon as any call is placed in the acd que? I need this message to play before any call is presented to any agent.

Is there version of Procomm that works with Windows XP?

I have a customer with 2 BCM 50's. They have been working fine and I have been using the customers private network to program and monitor systems. All of the sudden I cannot connect to the BCM's with the monitor program. I can connect with element manager. Any ideas?

Does anyone know of a gateway that works better than Nortel's to tie a MICS to a BCM.

I have a Opt-61c and I have the trunks to go to ext 321 at nite. 321 is a acd dn going to voice mail. When you call in at nite you do not go to the message assiciated with 321(SDN). You get a message saying that ext 200 (Attendent DN) does not have voice mail. Any suggestions?

When users are trying to log in to MY Call Pilot it is giving, Invalid Credentials Please Check Your sattings and try again. Opt 61c 25.40 Call Pilot 2.01

Can anyone tell me how to set up a task in OTM 2.0 so the scheduler will automatically perform it to get all of the RPL in CPND to upgrade.

Does anyone know of a program that I can capture CDR data raw and the program will save the data daily with a automatic save format?

Is there a way to make Call Pilot 2.0 light lamps on more than one set with the same number at one time? This is on a Option 61C with 201i Call Pilot.

Is there a way to get Call Pilot to turn on two or more message waiting lamps for the same mailbox? This is on an Option 61c.

How can someone chane a cpnd wtih the OTM web access?

I have a 61c rls.26.40 and I am getting two digital trunks tied together. I can not figure why it's happening. here is what I get whe I look in load 80 ACTIVE TN 020 08 ORIG 020 09 DID RMBR 20 9 TERM 020 08 DID RMBR 20 8 DIAL DN 92573383 MAIN_PM ESTD TALKSLOT ORIG 24 TERM 16 QUEU...

I need a program to capture RS-232 data fram a phone switch and dump it into a daily file. Can anyone give me some ideas?

I have a BEFSR41 router on my cable modem. Without the router inline I get 1.616 download speeds. With the router inline I get .800 to .900 speeds. What's going on?

I am having trouble getting Application Builder to start on a machine with Server 2000. It seems to load but will not start. Any Ideas?