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We have a failed BCM50 and need to use our spare unit. This forces us to use a new system ID. Is there a way to use our existing keycode or do we have to purchase a new one? Are they still available? Thanks, Sean

We have an excessive amount of 3902 sets with faulty displays. Is this a common problem?

When I try to login to my opt 11c rel 4.5 the session looks for the PDT password. PDT: login on /pty/ptty00.S Password: How can I correct this? I want to login to admin1 I'm using Rlogin on Port 513

I'm trying to satisfy a customer who works in two locations in the same building and wants to have identical phones in each place. Should I set up a key on each set with the number of the other set? What is the prefered configuration? This is a BCM50 ver 9.0.1.22.524 with model 1220 ip sets.

I have an Opt 61C Rel 25.4 and two PRI links to the Telco C.O. Our main directory number is now displayed but we would like to add the Company Name for all outgoing calls. I can see how the CLID works for the numerical info but where can I add the Company name?

The intent was to change PW01 and add a username "BDE" This is what I did,now I can't log in. Any suggestions? >ld 17 CFN000 MEM AVAIL: (U/P): 11062699 USED U P: 320401 69315 TOT: 11452415 DISK SPACE NEEDED: 123 KBYTES 2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO) DCH AVAIL...

When using OTM to access the PBX I get the following error, MAT0003 Login denied: too many sessions. Action: Retry later when existing user logs out or is forced off by an administrator. Even though there is no other user I get this every time. I can run a file backup successfully so the...

I have an opt 61c rel 25.3 with a 2250 console. I would like to have the console monitor a mailbox for messages. I tried XMWK but the system would not allow. I want an auto-attendant to have an option to leave a messages for after hours which the attendant could check each morning. Any suggestions?

I am trying to chg LDN 2 in LD 15. I can't get prompt for LDN 2.

With the option set in a class of service as follows; Unread Broadcast Message Retention (days) =1, when will this message be deleted. Is it during the scheduled maintenance Routine?

I sent out a test broadcast and only some sets received the message. It appears that mailboxes with a Personel class of service could hear the message and others classes of service did not. The Session Trace shows that the message was delivered to these class of service customers that did not...

I have an announcement line used for employee messages where callers dial in and listen only. We are thinking of expanding this service to more locations. How many callers can this queue handle at one time if people are instructed to call in at the same time? Any info received is appreciated.

I am running on my Secondary D_Channel. If I switch to the Primary D-Channel will I cause a disruption in service? If both channels are active, is it necessary to switch to the primary side?

We have a request from a customer who would like to have one number for an emergency response, which when called would contact a list of pager numbers.

We are thinking about installing a conference bridge in our opt 61c. Is it necessary to have an external server for this to run? How difficult is the configuration of the Conference Bridge? Any help would be appreciated. Thanks.

I have a Digital Turret Interface card that requires repair or replacement. Digital Techniques INC. is no longer in business. Does anyone know where I can find support for this product? Thanks

I have a charge key assigned to an acd set. Does anyone know how this feature is supposed to work? When I press this key nothing appears to happen.

I have a PRI between a Cisco Call manager and a Nortel Opt 61C. The link is causing BUG1369 messages. I have checked the settings in the call manager and the PRI Protocol Type is PRI DMS100. This appears to be the only option for a Nortel Switch. The 61c has IFC set as s100. I would like to try...

I have a request to supply the .opi files for a Meridian opt 61c. I cannot find anything like this in the NTP's. I believe this file is suppose to contain configuration details.Any help would be appreciated.

Would it be correct to create a new SPN 01 to handle the Automatic and Operator Assisted Calls 01+Country Code+Routing(City Code)+Local Number?