Search results for query: *

Hi, I have a 3904 with a KBA on it. This may be a really stupid question, but how do I program the KBA? I want the front desk person to be able to easily transfer incoming calls to other people in the office. Is there a way to program the KBA keys with the extension of the other people in...

Hi, Where do I get Procomm? Is the current version Procomm Plus 4.8 made by Symantec? I'm in the process of moving to another computer to manage the Option 11C we have. The computer is running Windows 2003 Standard. Will Procomm work on this? What's the difference between Procomm and...

Hi, This is a little unusual, but I have people who are unplugging telephone cords from the wall. Of course, once the phone is unplugged over night, I have to reprogram the phone. Has anyone else encountered this problem? Ideally, I would like a clear, locking, surface mounted enclosure...

Hi, I have an Option 11C system with a 3904 that has multiple DNs programmed into the phone. Currently, when a call comes into the KEY 0 DN, I can pick up the receiver and get the call. When the comes in on the other DNs, I have to press that key and then pick up the receiver. Is there a way...

Hi, I have a bit of an unusual problem that I can't figure out. We have very few ports in this room and the people before me used a splitter to split one port into two. Both phones were working just fine until yesterday afternoon when the phone completely died. I've tried different phones...

Hi, I have a user that I want to grant Public Folder access on our server, but I don't want to give him a mailbox. Is this possible? Ed

Hi, I have a 2008 that I need to activate. I don't know what the TN is otherwise, I'd be all set. I also don't have any phone testing equipment. Is there a way to find out what the TN is? Or is there another way to program the phone? Ed

Hi, I have a user who's voicemail is setup in Meridian Mail, but for some reason his calls get routed to another voicemail box. I don't know what voicemail box it's being routed to. How do I find out where the call is being routed to? This is an Option 11C system with Meridian Mail. I did a...

Hi, I have an Option 11C system. The TN of a particular phone is showing up as a 2008 in OTM, but I need to upgrade it to a 3903. I'm trying to remove the phone from the system using the OUT command from the terminal. The TN is 16 0 0 4. I keep on getting the error SCH0128 indicating the...

Hi, We're in need of a good installer to install a Norstar MICS in our Washington, DC office. Currently the wiring is a complete mess. Does anyone know of a good installer in the area? It's a MICS system with voicemail, and 15 phones. Any guidance is greatly appreciated. Thanks, Ed