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Can someone explain how this is setup. I have a site with an Option 61 and I need to setup a new route that dups the existing Verizon PSTN route for a Bright House route. I have all the setting correct and copied the other route to a T but for some reason the default tree that is used on the new...

To all, I'm setting up a duplicate setup in an option 81 to replace the Verizon T1s coming into the PBX. I have a new set of circuits and have built new loops, d-channels, trunks, and routes. the problem is that the default setup is showing me that the NDNO is the default used which will not...

Can anyone tell me if you can get a 2 or 4 port FXO card to work in a 2651XM router? If so what do i need to get it to see it in the configuration. I thought it was a network module issue but at this time i cannot see it. Any help is most welcome. Novice user so please be kind.

Can someone help me find a way to track down a PRI5033 error? I've been trying to track them via DCHL messaging with no luck. The route in question for these 6 T1 are used to connect our Option 81 to a Cisco Call Manager. If you need more info I can add to this but I just wanted to start...

I'm tring to login into our voice services card on our option 61 for upgrade/change request and someone has ran off with our book on the login process. we have everythng needed to get in except the default login info. can anyone help? the card is a NTHF77AA. thanx

I recently was put in charge of our call manager 3.3 and i cannot get any of our new replacements 7920 phones to connect. The ones already connected to the system work fine(turn off and on) but the new ones just stay in a state "connecting to CallManager 0 or 5". Now the sets that are working...

We presently are having an issue with people using an outside operator to make personal long distance and international calls. The problem is we need to keep access to dial international calls. Is there a way to route to an internal operator on dial 0 and not mess with international calling? Be...

My company reciently purchased a used Option 61 system rel 25.40 for our repair department. The system comes up fine but I caanot communicate to it through either NT8D41 in the rear of it. I have changes and reconfigered the paddles seversal times uit the only thing I get is info out one port...

I reciently started a new job testing and repairing NT,QPC cards for a local telecommunication company. One problem I ran accross is that they have an Option 11 with 18 software on it (old eek)and have to do work arrounds on certain phones. What level software do i need to test 3904s properly...

My option 11 system 3.0 got hit by lighning and crashed so i had t reload the system from scratch. It seems that everything is working now but one thing. I cannot tranfer a call if i was the one call to an outside location and then to another extention i have on another system i have in another...