I am starting to work on removing some security issues. One of these being Rouge Access points on the network. I can see that they are out there. however is there a simple way to see the port they are plugged into the network? I don't know the mac address and I can't connect directly to their...
I am trying to understand the use of drop while on a conference call. I have a customer running 2.1(35) with 2420 sets they would like to be able to drop specific callers out of an ad-hoc conference call.
What they are getting is they drop the whole conference call when they press Drop.
I...
I have a location that keeps having problems with their EU24 console and BLF Buttons what we are finding is that the receptionist can’t use the buttons to make or transfer calls. I believe that that all the other functions work fine in that she can see when they are on the phone etc..
Has...
HELP!
I have a location that keeps having issues with Agents showing up as not logged in when they realy are. the other odd thing is reporting seems to be off.
Has anyone run into this?
frustrating part is we have Avaya Maint and they want to charge us $150 per 1/2 hour just to look at it.
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