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Where has phin711 gone? I know his former company tanked, but I didn't think he would too!!!

Is there a way to create a fax redirect extension? Can the definity detect a fax tone and redirect this to a fax extension?

I am wondering what equipment most of you use you verify and certify cables. We are looking at Fluke's Microscanner2. Does anyone know if it is worth the money or is there something better. Thanks.

How do you reset the flash voicemail to default config? Thanks

How do you fefault the flash voicemail to the out of box configuration? Thanks

My friend just started a business and the previous tenant left a norstar system. I am looking for documentation on programming and how to default the system. Thanks,

My friend just bought a building with what appears to be a good Norstar Plus system. I have alot of experience with Avaya systems. I am wondering if anyone can provide me with documentation and information on programming this system. Are there generic passwords into the system and how can I...

I was given an Octel 250 to see if it would work. I am able to get it to boot (The hard drive was in the wrong slot). The system gave no errors when booting up. I do not have the password to log on the system. Does anyone know how to reset the password? I am thinking Avaya would have to log...

Does anyone know where I can find a class on overhead paging? Valcom doesn't have any scheduled. I would like to get some people certified. Thanks.

I am networking a Legend Release 7.0 to a ShoreTel. I have both systems talking with no problems. The only issue is people on the ShoreTel want to be able to page people on the Legend. The page port for the Legend is 812. Does anyone have a solution? Thanks.

After upgrading a 406 to 3.1.65 any 44xx series phone is having issues. Any button programmed as an autodial to a user will not work. If you unplug the 44xx series and replace with a 54xx series, the button works. Has anyone ran into this. There were no issues during the upgrade. I have...

I have an IP Office 412. There is one user who can not receive voice messages. When you call the extension, the caller hears the greeting and can record the message. The user can not retrieve the message. I checked in the VM/Accounts folder and nothing is there. This is a new user and no...

I upgraded two IP Office 403's to 3.1.65. There were no issues during the upgrade. After the upgrade, several users are not able to use the autodial buttons. I have verified the buttons are programmed correctly. The other issue is when users in System A call users in System B and users in...

How do you set up a pool to overflow to if pool 70 is busy? Thanks.

I am getting ready to setup a BSAP-1600 outdoor wireless access point. Has anyone installed these? If so are there any gotcha's I need to look out for? Thanks.

The extensions I have connected to a Partner 18D set are able to pick up a ringing line without selecting the line appearance. The extensions connected to MLS sets are not able and I have to press the line appearance to answer the call. Are MLS sets not able to work like the 18D sets? Thanks.

I am having issues with a MLM 007. The calls were going to voicemail after ringing the extension 4 times. (No Issue there) once the call went into the VM it took 6 rings before the greeting answered. I then set the ports on the VM to no delay. Now after 4 rings the caller hears the greeting...

Does anyone have a 007 MLM administrator guide? I checked the Avaya website and they no longer have it posted there. Thanks.

I have a 406 V3.1 (65) with a weird issue. When callers call out over a PRI and the call goes to a number that is busy, the call gets disconnected and not a busy signal. I have verified the number called is busy. When the number is available, the call goes thru.

Does anyone know what is the max distance I can connect a MLX phone to the PBX? Have one building approximately 1000 feet away and need a MLX phone there.