My company has a Merlin Legend that needs some changes to it. I have installed Tapit on a PC to get some statistics on our phone useage, and was wanting to know what the SMDR settings for the Merlin are. I can't seem to get anything out of the SMDR port with my tapit software using the settings...
Can aanybody ttell me what programming procedures are needed for adding MOH to a Nortel Compact ICS? The book I have tells how to physicaly hook it up, and says you have to enable it, but doesn't tell how to enable it. HELP!!
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