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I am having a disagreement between a techncian and customer regarding the requirements for these phones. They have 508G IP sets and have analog lines punched down on the block. The lines are ported to their T1 circuit that is connected to an Adtran router. They have a Dell Powerconnect 3324 and...

anyone know the feature code and hidden menu number to access the serial number of a startalk flash voicemail?? ajNtek [ponytails]

Does anyone know what this event code is? It's not in any of the alarm & event code manuals. This is a reoccuring event code that looks like this: EVT 462-0161010101 54 2007/07/31 10:36 This is just an example there are several of these in the log... ANYONE KNOW? Thanks ajNtek [ponytails]

I have 2 sites with the same trouble. The callpilot is programmed to be answered by a standard auto attendant greeting. Intermittently, when an extension is entered the system generated recording "you have entered an invalid extension" it then brings you to the system generated prompt for the...

OK, this is a little confusing... I have a 0X32 with 7.0 software. Their lines are OPX off of an Option 61 switch. The main site with the Option switch recently installed a CallPilot 201i voicemail and we were to utilize the voicemail at the remote sites. The first 4 lines are working for...

A customer of mine purchased a refurbished T7406. It did not come with the installation manual. I have already assigned a digital port and gone through the set up process as described in the user guide. When I get to 4. Set SS code I receive a Send Error! I reset the power and hold the OK button...

Is there any way to get the serial number for the BCM 400 remotely? I pulled reports, but I don't see it listed... Thanks ajNtek [ponytails]

I am trying to set up an 8X24 with Centrex Plus Rls 1 software for international dialing. When you try to dial international it reads "invalid number" in the display. I can't find where to allow 0 in the programming. Any ideas? ajNtek [ponytails]

We have a Norstar MICS that has multiple hunt groupd built for different departments. All sets in each group have a mailbox assigned to their extensions. The customer wants a group mailbox assigned to each hunt group for unanswered calls. Is it possible? What about building a virtual ext? Any...

I have a location that has a newly installed Call Pilot. They do not have an auto attendant set up. When a call comes in after 4 rings it is set to forward to the voicemail extension. The genereal delivery mailbox answers the call. This is the only mailbox that is initialized on the call pilot...

We have an existing location that has 3 working circuits on a CICS. they have added a 4th circuit and we can't seem to get it to work. I have verified the NW DNs are entered and the SPID #'s are correct. Anyone have any ideas? [sadeyes] BTW, we did set up this new circuit on the 3rd port of the...

Is it possible on an MICS to bypass the area code when local 10-digit dialing is required? I'm trying to figure out a way the customer can access a their line pool and make the system auto dial the area code so the user on has to enter only the 7 digit tel number. I've never been asked to set...

I'm trying to find out if there is any way to download the programming information on an MICS to a printable file. I've asked several techs I know, all with the same answer-NO [thumbsdown], except one who said there is older software (Offline Programmer?) that will allow you to download the...

I'm trying to find out if there is any way to download the programming information on an MICS to a printable file. I've asked several techs I know, all with the same answer-NO [thumbsdown], except one who said there is older software (Offline Programmer?) that will allow you to download the...