I recently had to replace a Callmaster II customer service phone with an exact duplicate. But on the replacement, the customer gets a tone every 14 seconds through her headset, which can also be heard by the other party. The original console did not have this annoying tone, but I can't figure...
I inherited a system in which certain customers receive emails of their voicemails. I need to remove this functionality for one of them. I have no idea how to do this or what software is installed on my Audix system which allows them to in the first place. It may be related to Message Manager...
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