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We are upgrading our intuity to 5.1.53 to prepare for the new dst rules. The intuity takes 3 hours to do a backup whitch it does every morning finishing around 6am. I will start the upgrade at 7am. Do I have to do another backup per the upgrade instrucations at 7am. I am tring to avoid having...

the bad battery inticator is solid green on my battery supply. When I do a self test it comes back on. Is this a problem waiting to happen?

We are seeing external device alarms on some of our epns at the same time. These alarms are for power failures. The epns are on different power grids and Avaya has been no help. We are not having loss of power problems with the cisco switches in the same room. This is a copy of the alarm report...

How much bandwidth to you need to connect an Epn (2carrier) to Sni board using fiber. We are thinking of using laser as a backup and need to know what to order.

The merlin line comes out of a 400type pack and into a bogen tpu-15a amp. I have an aux trunk board (763d)in the s8700. Can I wire straight into the bogen amp after programing the loudspeaker paging in asa.

I have updated my med pro and clan cards but voice quality is poor when I call other stations that are not ip on this system. Calls out on the pstn are worse than tdm calls within the system.

I'm attempting to import a huge txt file containing call data into Excel but it's way too large. Is there any way around the record limitation of 65536? I've also tried Access but when imported not all the records are there, some field values are missing. Any suggestions?

Is there a book out there on step by step procedures for upgrading 2420 sets to R4 or could someone please explain the steps. Thanks

On our bridged apperance lines the display only shows the name and not the number on our intraswitch calls. Is there a why around this?

we have a vdn for security phones. when we dial in house we just get the name of the calling party and the vdn name. When we call from outside of the switch we do get the number. we would like to get the number on in house calls.

Is it possible to queue to the 2nd apperance of the same number

I have a location in a computer room that needs a speaker phone. Any sugestions would be welcome.The room is a little noisy. thanks

we followed the application notes to connect s8700 cm2.0 with a cisco call manager. we can signal but we can not talk. when I do a trace I see the call hitting the trunk but I get a denial event 2300: ept capabilities mismatch. Any suggestions would be welcome.

I would like to offer access to the international operator to a select few. I have added it to the ars tables (00)but I can't limit it to just a few people. Any suggestions would be welcome.

what are the steps to set up secondary cdr using ip thank you Bob Davis

ON the ip phones we can hear but not be heard. Any ideas. thanks Bob Davis

Our sys adm left. She was the superuser. How do we set a new superuser

can someone please tell me the steps involved in putting the intuity on the customer lan so we can access from are desktops through asa. It is now on the avaya closed lan.

I go into the web broswer and reset the clock on the s8700. the sets reflect the new time. Thirty min later the switch goes back to the old time. Any ideas?

we would like to put the intuity on the cust lan. could someone point me in the right direction. Thanks Bob DAVIS