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Hi Folks, Could someone give me directions to proper documentation or source of information related to Avaya CM 3.x and CISCO ICM integration? Thank you in advance. Alex

Hi All, Does S8300 have TFTP services on itself? If it is correct how to use it for manual upgrade firmware for media gateways which are in the same stack as S8300? Is there, on S8300, some kind of TFTP boot directory, where I can copy all the latest firmware files, and after the reset of...

Hi All, I am a new on this forum because my main interests are Avaya Media Serves. Currently I am involved in project of integration MS CRM with Avaya IVR application called Voice Mail Pro. I have SQL software connector for integration my IVR system with third party date bases, in this case it...

Hi All, Has anyone of you had any kind of experience with Microsoft CRM and its integration with IPO. There is software “connector” for that but it provides only pop-up feature and outbound dialing from CRM tables. The main customer requirement is to make SQL query into DBs of MS CRM but...

Hi All, There are many contradictor information, which of the 2400 headsets supported on IP Office. The last information I have is that 2402 and 2410 are supported. Is it true? Also, does A200 module for 2420 phone is supported on it or not? Similar situation is with IP phones….4630...

Hi All, Does anyone of you have experience with this case, when VM Pro, Delta server and CBC are installed on the same PC? And in the case that is possible, what configuration of PC I need for that? Alex

Hi All, I have IPO in one city and Definity PBX in other, connected with each other via IP trunks. Is it possible to make outbound call through IPO, initiated from Definity extension? With other words, is it possible to make a call through IP trunk, from Definity extension, then through IPO to...

I have the following situation: We have numerous “conference rooms” in which someone can enter through branchy IVR call flow. Is there any command, short code (which should be dialed from person in conference who previously has entered in it) or possibility to exit from the conference room...

Does anyone know where to find command sequences for activating/deactivating different kind of features? Those would be part of every user manual but I have not find anywhere. For example command sequences for security code changing. Fortunately I’ve found that sequence should be <fac><old...

Hi All, I have problem with very slow modem remote connection, modem works on speed of 300 bps, and in situation when I need to make a numerous changes that is very slow procedure. My idea is to make some scrip (“text command”, batch) file which I will transmit to switch and make mentioned...