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How to load balance non-VoIP calls?
Greetings all, Long time reader, first time writer. :) Looking to see if anyone ahs a quick / clean way to implement load balancing on inbound TDM calls into a dual production environment speech-recognition system? Quick overview - new project of speech-enabling one of our large call center...- leev1166
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- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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Inserting digits on internal extension call
For a variety of operational reasons I have several dozen RightFax DIDs configured to have the TAC inserted on an external inbound call (i.e. I receive 14878 from the LEC, on the trunk group form I look for that digit string and prepend 8814 (the RightFax TG access code) which sends it to the...- leev1166
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- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
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IP Agent V4 polling
It is my understanding that IP Agents are polled systematically via the CLAN to determine if their status, etc. has changed. What is the timeout on that polling response and is it possible to modify it to compensate for unusual LAN delays? I appreciate any input. Thanks, Lee- leev1166
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- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
