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  • Users: mdwyer
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  1. mdwyer

    Report instance view runs slow

    I am just starting to migrate Crystal reports into BOE XI R3, using the CMC to add the reports from the file system. With each new report, I create a recurring schedule and a run-now instance. The first four reports performed well. The fifth seemed to hang the browser when viewed. I eventually...
  2. mdwyer

    Can I disable cascading windows?

    The default behavior of Windows is to cascade windows as they open. Can this be disabled so that each application always opens its window in the same place? This is particularly desireable for multi-window apps like IE, Word, and Windows Explorer. The only way I've been able to do this in the...
  3. mdwyer

    Request could not be submitted for background processing

    We have been running CE 9 for several years and suddenly began having total processing failure with the error message, "The request could not be submitted for background processing. File C:\temp\procSched\devserv2005.report\~tmp...rpt." This applies to ALL reports run under CE, and the failure...
  4. mdwyer

    Unmanaged reports and server logon account

    We are using CE9 but have a set of unmanaged CR8.5 reports called with a URL. http://bbd5/imaging/Reports/DetailDateRange.rpt ?init=actx&prompt0=date(2005,08,01)&prompt1=date(2005,08,31) &user-kofax.ACSystem=StatMgr&password-kofax.ACSystem=Screen97 (spaces added to provide wrapping) Do unmanaged...
  5. mdwyer

    CR XI installation problems

    Here's an unanswered question from another CE forum. Can we be of any help here? Hello all. On a windows 2000 SP4 server. I uninstalled CR/CE8.5 (including deleting registry keys and directories), and installed CR XI. The install completes without an issue, but when I run CR, I get a message...
  6. mdwyer

    How to copy Shortcuts

    Does anyone have a trick for copying Shortcuts from one CE9 server to another CE9 server? We are upgrading hardware and have transferred everything but shortcuts. Fortunately, there aren't many, but I hate to have to do it by hand.
  7. mdwyer

    Task tray and Quick Launch toolbar display

    We recently rolled out a W2k3 server to replace a W2k server, and I'm seeing some differences in the Task Tray/Quick Launch toolbar. 1. When the tray/toolbar is expanded to 2 lines, there is no divider between them. A minor cosmetic issue, but the separator really is a nice visual key. Is there...
  8. mdwyer

    CE9 Import Wizard

    I am transferring a CE9 installation to a new server, but shortcuts in user folders will not transfer. The wizard says only "could not create" the shortcut. The source objects that the shortcuts refer to were created on the new server. I use the Administrator account in the wizard. Anyone know...
  9. mdwyer

    Install could not log on to the database

    I am creating a backup of our CE9 installation on a new development server. The APS will be installed on an Oracle 10g database. The install is being performed from the CD CD. (That's a joke: Crystal Decisions' original media.) When the install asks what database to use, I indicate Oracle...
  10. mdwyer

    Crystal and Oracle 10g

    Gack! You think you've seen the topic, but Search won't find it. Has there been any discussion here about using Crystal Reports / Crystal Enterprise with Oracle 10g? Has anyone had any problems reporting off a 10g database or using 10g for the APS? We're currently on CR/CE/Oracle 9 and starting...
  11. mdwyer

    Tririga Facilities Center - A question about RAS

    A fellow developer is installing the reporting component of Tririga Facilities Center, which uses Crystal RAS. Tririga is installed on server X while CE10 Professional is installed on server Y. Tririga reports are called with a URL, apparently using a protocol of rassdk://. I say apparently...
  12. mdwyer

    Business Objects XI

    Well, we've received the announcements for BOXI and the eXtreme Insight World Tour. Since this represents the first BO release since the purchase of Crystal, I'm thinking of taking an on-site look at v11. We deferred the upgrade from CE9 to CE10 since there was no compelling reason to go...
  13. mdwyer

    File I/O error. Insufficient disk space

    I'm running CE9 on a Windows 2000 server. As the C: drive has filled up, I've started having overnight reports fail with the messages "File I/O error" and "Operating system file operation on file...". The Event Viewer shows processes failing due to lack of disk space. I have moved many CE...
  14. mdwyer

    Setting user preferences globally

    I've been searching the CE10 SDK for information about access to the user preferences, specifically for report viewer selection, and am coming up empty. The ePortfolio (or web desktop) CSP pages seem to just read and write cookies, which suggest that the preferences may not be stored in the CMS...
  15. mdwyer

    How to set ActiveX as the default viewer in CE10

    I have gone into the CMC as administrator, to Preferences, and set Viewer: to ActiveX. I have also gone into the CMC with my personal logon and set Preferences / Viewer: to ActiveX. But whenever I try to view a report I get the DHTML viewer. I have put code in rptviewer.csp to tell me what the...
  16. mdwyer

    Debugging a CSP error message

    This is occurring in CE10, customizing rptschedule.csp to use an Oracle date format (MM-DD-YYYY) instead of the odd Date(YYYY,MM,DD) format our users will never accept. This does work in CE9 very nicely, but I'm not getting the custom code migrated successfully. When the paramter ADD button is...
  17. mdwyer

    Your session is no longer valid. CE10 only.

    We are running CE 9 in production and CE 10 in development, on two independent servers. Because this migration is a low priority project, I will often have sessions open in both environments but get interrupted with more important tasks. The frustating thing is that the CE10 session will...
  18. mdwyer

    CE ePortfolio Application Name

    Migrated from CE9 to CE10. ePortfolio has been replaced by Crystal Enterprise web desktop. CMC lets me dump the CE logo and change some colors. The title ePortfolio is gone. Sweet! But I'd like to put my own title on the page. CE9's available.csp had the html tag <title>ePortfolio</title>, but...
  19. mdwyer

    Enabling a Web Component Server - CE9-to-10 upgrade

    I just upgraded my development CE9 system to CE10. All the servers started successfully on this single-machine installation. But when I try to launch the Crystal Management Console I get the message: Communication Error Communication failed with all configured Web Component Servers because...
  20. mdwyer

    Auto-restart CE9 APS Server

    We have the APS database installed in an Oracle 9i instance on a UNIX server. When the database goes down, the CrystalAPS service shuts down on the CE box, a Windows 2000 server. I tried setting the Services Recovery properties to restart after failure, but this does not work. The shutdown...

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