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Hello Group, I'm working on a Norstar CICS 6.1 MR software and can't seem to get the built-in Auto Attendant working properly. There is no voicemail system. Specifically, I'm trying to get the system to answer the incoming line calls after 2 rings (which it does), then press 0 to get x221 to...

I was programming (from startup) a newly upgraded XC 7.1 system with PRI. The system was working perfectly until the building announced over the loudspeaker that they were conducting "Life Safety" tests. Not sure what happened after that because the power did not seem to go off on our floor yet...

We have a customer w/a MICS 6.1 XC connected to a MICS 6.1 via a point to point T-1. We are using redirected target lines to pass DID's across to Site B which is working fine. But the customer also wants to see which extension is intercoming/calling them from the remote site and vice versa...

We are told that to avoid buggy, PRI related problems (and possibly other issues), we should upgrade the NVRAM to release 2 (because it is inherently defective). The problem is, so many people have had issues losing all of their programming when performing NVRAM upgrades. See threads 799-806418...

We have 2 systems tied together via pt to pt T-1, shared with data on Adtran TSU 120 units. The T-1 rides on channels 13-24, all auto answer lines. Side B pulls dial tone from side A line pool via route/dest codes. A Side = 6.1 MR XC & 6.1 MR MICS (wi 6.10) B side = 6.1 MR MICS (I think it's...

I've got a NAM 4.0, V3G that doesn't recognize my Microsolutions Backpack CD-ROM unit. I'm needing to upgrade the NAM software to 4.1. Anyone have experience loading the 32x drivers for the backpack (model 167550)? I loaded the bpcdos2.add driver yet the NAM still doesn't seem to see the...

I'm looking for the NAM 4.1 software upgrade. I understand that the 4.1 software is a free patch/download if you are fortunate enough to have access to support. And then the item that you would need to actually buy is a keycode. But I also gather from reading other posts that sometimes a...

Tek-Tips is a terrific site with lots of great technicians contributing their input (the best overall technical site I've found). Hoping I can get a few nagging questions answered about an upcoming Norstar site expansion. The following expansion has to happen quickly (within 1 or maybe 2...