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  • Users: widemal
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  1. widemal

    some local outgoing calls complete and other don't

    I have a Definity G3 v6. I created a new loop-start trunk group and changed all the applicable routes to the new trunk group. Some local calls complete just fine, but some don't. My initial troubleshooting indicates the NXXs associated with cell phones work, but the NXX associated with land...
  2. widemal

    Question about Form 26 in SX200

    We have a Mitel SX-200 LW19 Q18.0.2 that is connected to an Avaya 8700 system through a couple of PRI connections. The Mitel gets the timing, etc. from the Avaya. For routing purposes, we program our numbers from the Avaya system in Form 26. Unfortunately, many of the numbers in the Avaya...
  3. widemal

    program attendant vector with menu options

    We have an Avaya 8700. Our present attendant vector works fine, but I have been asked to add some menu options for callers that may not want to wait in a queue. I have tried to add the "collect" command. This doesn't work in the attendant queue. It works fine if I build a new non-attendant...

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