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  • Users: Case14
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  1. Case14

    Flash VM start-up issues

    I am having no luck restarting a used Flash talk voicemail on a CICS system. All feature codes show inactive including F983, F905, F985. The port is good as I checked with a set. In fact, I tried 3 different systems. Is there a certain procedure? Thx, Case
  2. Case14

    Option 11C and Mer Mail - discontinued or what

    I am a Norstar / BCM systems guy and I have a buddy who is an IT manager of a medium sized business that have an Option 11C (release 22 or 23 B), and a 4 port Meridian Mail system. He said they never upgraded software or hardware. What is the story, I recall Nortel were going to make Mer Mail...
  3. Case14

    MICS 5.0 Ring Groups

    Does MICS 5.0 XC software allow you to set-up extensions into ring groups? I want to put a digital telephone extension in a ring group with an analog phone so when you call the digital extension (line or intercom) the analog rings as well.
  4. Case14

    ATA2 Settings, Call Park Retrieve, MICS 2.0

    I am having issues using a Durafon 1X (EnGenius)analog cordless telephone on a MICS and ATA2. 1st is link timmers, any suggestions using 7 now. 2nd is Call Park does'nt seam to work, is the highest retrieval code on MICS 2.0 not 125?
  5. Case14

    BCM Resource Calculator

    Does anyone have the BCM Resource Calculator program. It is in an Excell format.
  6. Case14

    Paging troubles on M9417 2 line business telephone

    I am unable to get the page feature to work on the M9417 (analog)2 line telephone. When a series of these sets are wired and programed correctly, you should be able to page all sets and even add a paging horn. I have wired the jacks and telephones as directed, yet I still can't get it to work. I...
  7. Case14

    Call Pilot150-ACD-QUEUE

    Call Pilot 150 with Call Centre Basic (new) Is is possible to escape out of a queue by dialing "0". What other options are there.

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