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  • Users: mbjst
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  1. mbjst

    Upgraded to 3.2.57 now License Status invalid

    We up graded our IP412 to v3.2.57 from 3.1.65, but now all the installed licenses are showing License Status Invalid. It sees the license number and quantities and shows Never as the Expiry Date, but the status is invalid and installed packages report no license installed. We have (had)...
  2. mbjst

    How to keep Conference Bridge from dropping

    We use our conference bridge to do simultaneous video/audio conferences. We use a Polycom iPower 9000 for the video portion, and our IP Office (IP412 v3.1.56, VMPro v3.1.16) conference bridge through a Polycom Vortex EF2211 for the audio portion. Our problem is when the last remote caller...
  3. mbjst

    Cannot Transfer or Conference on 5420 phones

    Hi Have a IPO 412 v3.1(48) with primarily 6408 and 6416 handsets. These work fine. However, we are trying a few 5420s and cannot get them to transfer or conference calls. They have the v4 FW. I have tried programming soft buttons, different handsets, different locations, all with no luck...
  4. mbjst

    Upgraded IPO and VM Pro, Now no "Dial by Name"

    I upgraded my IPO (IP412) from 2.0.16 to 3.1.48 and VM from 2.0.16 (I believe) to 3.1.16 and now I have no directory for the AA Dial By Name feature. The prompt is there, but no names are found. I have tried switching from using first name to last, but still no luck. Any Ideas? Thanks Mark
  5. mbjst

    Number of rings to VM or AA on a TA824 TVA50 combo

    Does anyone know if it is possible to adjust the time before VM or AA picks up on a TA824? It currently picks up at 2 rings and the users would like more time to answer, unfortunately I can't find anywhere to set it. Any ideas? Thanks Mark
  6. mbjst

    Nortel Norstar VOIP Question

    I'm going to start out to say that I am not a phone guy. I am a network guy, and in the world I came up in, I have never needed to know phones. Anyway, We have a Nortel Norstar Modular ICS using MultiTech MVP810 to access an Avaya IP400 with another MultiTech MVP801 box. What is going on is...
  7. mbjst

    Upgrade from IP Office 2.0(16) to 2.1(27)

    We're contemplating upgrading to IP Office 2.1(27) and have a few questions. First, is it worth it? What are the improvements. We have a very stable system and wouldn't want to mess that up. We've heard rumors about the ability to merge new users. True? Has Phone manager Lite been...
  8. mbjst

    Plantronics LKA10 and IP Office

    We are installing a new IP Office system (IP 412 v2.0, VM Pro) and need to do a cordless setup for a few users. We are trying the LKA10 that seems to work OK with the exception of placing calls. It is attached to a 6416D+M and can take calls perfectly, but can't place them. When you try the...

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