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We have noticed a problem concerning incoming calls from external. Lync 2010 users cannot recieve calls from external (busy tone)but they can make outgoing calls. What's weird is that this only applies to numbers that are recently ported into Lync 2010. Unassigned numbers (which have been ported...

After changing drives from LTO2 to LTO4 we've had some problems with backup to tape Seems like every time we start a backup to tape the medium changer disappears from device manager and backup to tape fails. We reboot the server, Medium changer comes back up and fails again when starting backup...

I have been assigned a task where I am to copy all tapes older than 3 years onto new tapes. Could anyone please tell me if this is possible and how to do it? We are using Netabckup 6.5 and these tapes are in an offsite vault.

I have 6 tapes which now are in the full month volume pool. I want to change these into full year volume pool and of course I get an error " Change pool of xxx failed". How do I get these into the full year volume pool? Do I have to deassign them or what?

I have a strange problem with one of my drives or slots NB thinks there is a tape in the slot but there is not. When I delete the tape from NB and run an inventory update it puts the tape back into the slot even if the tape is not in the robot. This is a ghost tape.

I have a fax which is in state busy When I try to a trace in ld 80 it says: LOCKOUT TN 004 0 05 12. Is this correct? Becuase I've had complaints about this fax not working

Our vendor have programmed on their side a new display number xxxxx. How do I make a route so that they who dial 2 to get an outside line will pass through a specific loop which show this number

I've recently bought some M3904's to use in the callcenter. We are using Symposium as our system. What I noticed was quite surprising. When a call is presented to the customer centre, the call goes straight to the speaker and not the headset. So they have to manually press the headset button to...

How can it be. When I'm trying to connect through system terminal (Overlay passthrough)I get error message: "Acessing remote system Session failed". But when I'm using OTM Staion Administration all works fine

Usually when use voicemail-adm I dial an internal number from the office. Is there a way to call into this number from home?

Is there a easy way to run a report to see when telephones/lines were last used?

When trying to add new TN into the PABX I get the error message "SCH1870 The number of digital TNs in the system exceeds the number of digital TNs defined in the tape directory." How am I going to solve this? There's plenty of unused TN's in the system

Something seems to have happened with the pabx. Before those who wanted to send a fax could just dial 0 and then the number without pressing pause button inbetween. This is now not working. They have to press pause button. How do I configure the pabx to solve this problem?

In emergency situations we would like to that callers would be redirected to a voice message saying "We can't answer due to an emergency". The attendants at the switchboard must be able with one press at a button to redirect these calls. How can I do this?

After we 've upgaraded to 25.21 I've got more problems with the errror SCH3140: "Set-type of the new TN does not match with the set-type of the corresponding voice/data TN" How can I avoid this ? It's much easier for me to copy TN than to make a new

I want to make a list of all the telephones with clid=0. How to?

I'm want to make a macro which I can search the Start date > Sunday. And I will never have to change the macro.

We have a fax in our PABX and my co-workers are wondering if they have to dial 0- to get a outgoing line or if it's possible to program this in the PABX so they just can dial the number.

I want to out a CDP number but I don't know which layer this is done in? I tried to print the number 6666 in LD 20 and then CDP in ld 23 which tells me nothing: ld 20 REQ: prt TYPE: dnb CUST 0 DN 6666 DATE PAGE DES DN 6666 TYPE CDP STCD TSC ld 23 REQ prt TYPE cdp CUST 0 TYPE ADS...

I want to check what PRI I'm using when I'm making a call. And the best way to do this is?