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  • Users: pileyrei
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  1. pileyrei

    Printers keep going in Windows 2000

    Hi I have a user who has Windows 2000 Pro on a Domain (Work pc). Each day her printers disappear for no reason. If I stop and restart the print spooler on her pc they come back fine. Rebooting also works. Things I have tried: Removing and reinstalling all printers and printer drivers...
  2. pileyrei

    Problems viewing on a projector using XP Pro

    Hi I've posted this question in the past but never got a resolution (oh the pain). EQUIPMENT DETAILS: Dell D600 Laptop Windows XP Professional PROBLEM: If I connect the laptop up to a projector and press the function key and F8 to have the screen show on the laptop and projector screen (for...
  3. pileyrei

    Problems in Word 2000. Can anyone help?

    Hi A user at our company has a rather strange issue with MS Word 2000. He creates a new document. He saves the document. He then format's the document further eg: Centers and Bold's a heading. He then saves and closes the document. When he comes back to it later the formatting is still...
  4. pileyrei

    The handle is invalid error

    Hello Is this in the right section? I have a windows 2000 pc. Everytime I try dialing up (using an internal modem or card modem) I get an error: "The handle is invalid". Any ideas? I'm stuck. I've reinstalled the modem/s several times. Searched the net as best as I can, no...
  5. pileyrei

    Excel.exe has generated errors! Help!

    Any Excel guru's out there? :) On a work pc I open Excel 2000. I click Insert>object but then the erorr appears: Excel.exe has generated errors and will be closed by Windows. Things I have tried: 1. Detect and repair 2. Deleting the 9.0 Key 3. Opening it from the run line > Excel /a Still...
  6. pileyrei

    Outlook 2000 Calendar dates showing bold

    Hi I have a problem with my outlook 2000 calendar. I have a bout 5 days in each month that are showing bold ie there should be a meeting/appointment shown on that day. However there is nothing in the calendars for those days! How can I correct this? I have tried: Outlook.exe /cleanfreebusy...
  7. pileyrei

    Cannot copy a large file from a server to my XP pc

    Hi! Can anyone help me? On my work pc I connect via a mapped drive to a server share. I copy and paste a large file (650MB) from the share to my pc. About halfway through it times out! I have tried several times but it always times out with an error: "Unable to copy FILE X from Server X...
  8. pileyrei

    Problems printing pdfs on Lexmark printers

    Hi This is a long shot but you never know! I work for a large organisation and we have many Lexmark Optra Color 45N printers located in the building. Almost every Adobe (pdf) document we try printing comes out all garbled. It prints the contents of the document but the text is written over...
  9. pileyrei

    Problem with Adobe Reader 5.0

    Hi I have a user at work who is having a problem with Adobe Reader 5.0 Please let me know if I should post this elsewhere! :) THE PROBLEM: Every time the user opens Adobe two error messages appear: 1. Unable to get DM install registry: SOFTWARE\SDRC\Collaboration Foundation\1.0\dmm\Root...
  10. pileyrei

    Cant save attachments in Outlook 200 to hard disk

    Hello I have a rather strange problem on a user at work's pc. We use Office 2000 on Windows 2000 Professional. If he clicks file>save attachments and chooses any directory an error appears: "The file name is not valid". (Note: trying to save to hard disk, not a network drive) This...
  11. pileyrei

    Numbering problem in Word 2000

    Hi there I have a baffling problem using Word 2000 on a laptop. ***************** Quick Details: Windows 2000 Office 2000 Dell C640 Laptop ***************** Basically, when I use the numbering feature it doesn't work as expected. For example: I want the following situation: 1 1.1 1.2...
  12. pileyrei

    Winword /a?

    Hi I have often seen people who have problematic word documents or just word being problematic. A typical error message is "Winword has encountered errors and will be closed by Windows". Often, If I click start>run and type Winword.exe /a it opens fine! This is just a temporary...
  13. pileyrei

    Netmeeting question

    Hello I am using Windows 2000 and netmeeting. Please let me know if I should post this in another section. This is not a huge problem at al, just an annoyance. Sometimes it happens and sometimes not! Picture this situation: Four of us decide to meet up using netmeeting. I am the meeting...
  14. pileyrei

    Tricky to explain this.....

    Hello How do I explain this? I'll try! Picture the following situation: I have a pc (W2K) with two applications open, Outlook 2000 and another program. Question: Is it possible to have an email open (the window) while still being able to work within the other program? In other words can...
  15. pileyrei

    Can this be done in Powerpoint 2000??

    Hello clever people I think this has been asked but I don't recall a full answer. Lets say the following situation exists: I have a laptop with Windows 2000 Professional and office 2000 installed on it. I also have a large projector and screen which I will be using for a presentation...
  16. pileyrei

    Windows 2000 profiles keep recreating!

    Hello all I work for a large gas and chemical company which is currently experiencing this problem. Our in house IT Staff are looking into the problem but I thought I would see if I can jump ahead and see if anyone knows of this problem. We have a Windows 2000 network. Many people are...
  17. pileyrei

    Problem copying and pasting in Word 2000

    Hello An easy one I hope?! If I copy some text from a source document (Word 2000) that has say Arial font size 10 and paste it into a new Word 2000 document that has Times New Roman size 12 as default, it inherits the new documents font and size ie Times New Roman size 12. Surely it should...
  18. pileyrei

    Copying and pasting problem

    Hello I'm hoping there is a saviour out there for me. I'd be grateful for any suggestion or advice. I have two identical laptops (IBM Thinkpad T22). They are identical in build. They both have Windows 2000 and Office 2000 installed on them. I have an Excel spreadsheet and Powerpoint...

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