Does anyone know if a target line can be made to ring on the first intercom if phone is idle, but then flash or ring once on the second intercom if a call is in progress? I think i can accomplish what they want with a DND button, but they wanted it all the time without having to press a button...
Let me know if you think this will work. I currently have a site that uses manual Night Ringing, we only route lines 157 and 257 (main lines)to Ring group 2 which contains Attendant and Voicemail DN's. We also use the Attendant to keep the system in Night Routing (F873)for the purpose of...
I have been kicking this one around for a bit. The setup is as below.
1. All sets have their own Target line, ring only with 2 appearances.
2. An administrative assistant has an Answer DN('s) from their boss or bosses extension on their set.
3. The site is requesting that all phone have the...
I have never seen this before. On one of my Call Pilot 150's, the name to the General delivery mailbox was changed to the name of a person. I can see that there is a way to change the name initially, but do not see how to change it a second time. Anyone out there run across this before? I need...
I am looking for a cable mount that was once (possibly still is) sold by Premier. We used to use these to screw to a backboard and run cable ties through them to bundle cables. These were white with a small hole on one end and a squared other end with a flat loop for a cable tie to run...
I have a site with PRI and 6.1 software. They receive about 110 calls a day. I have gotten reports that at several times throughout the day (1-4 times)and from several calling locations that people are getting a ring no answer when calling in. The site has a receptionist at all times. She is...
I have a site that has been getting a few hangups and possibly harrasing calls. Other than asking telco to step in.
Does anyone know if it is possible to block an incoming call from a particular Caller ID number? I am running MICS 6.1, PRI, and CP150 if it's needed.
This is what we have. 6.1 MICs w Call Pilot, 5 Extensions with personal mboxes that FNA to the mbox. A hunt group that matches a DID, 5 members, rings broadcast with overflow to Vmail DN that matches the DID. I can get the incoming call to ring the hunt group about 4 or 6 times (30 secs), then...
Question
Does anyone know a way to set an external call forward without using a feature 4 on someones phone and tying up the display (I currently use my Rads phone but can only do one DID forwarded to one number)??? I need to forward several phones during the winter months for the executives...
I once installed CTA's for a nationwide stock trading co. The corporate had a cta put at all the sites and was able to send questions the individuals 7310/7324's via their display, while using the soft keys to answer the question. yes,no,etc... Does anyone know what program was used to send the...
I just received news that my company has acquired several new branches that have Avaya phone systems in them. I have been given the task of changing the day and night greetings of the voice mails. I was told that the systems have an Active Voice Repartee. I am several states away from the sites...
I have a FastRad that I would like to pickup a target line(216). The problem is that when we set it up(9**,auto answer,line216), it will not answer the call. I can place it on the rad dn with an A&R, and see it ring if I am transfered to remote set. But it will not auto answer. Is there a step...
What ways can I tell if this NAM is setup as an ACD, and can I change it back to a voicemail without loosing all the port upgrades(don't have the codes anymore). Here what I do know. The only codes that work are **xftest and f916. I can look at the channel status and see that 8 channels are...
I have a PRI that is going up and down after it was cutover. I believe that telco is using a siemens switch
NI2,B8zs,esf,desending, we can make calls and take calls just fine for up to several hours at a time then it will go down possibly several times in a row. Telco says that they can loop to...
I will be setting up an alarm reporting station in the next few weeks and do not have the FastRad book (don't know if the book even covers this topic). I know about the setup for Alarm center number 1 and 2,number of digits, retry time, number of retries and all that stuff.
What I have not...
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