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  1. PhonesBrokeHuh

    2nd Call Ringing

    Does anyone know if a target line can be made to ring on the first intercom if phone is idle, but then flash or ring once on the second intercom if a call is in progress? I think i can accomplish what they want with a DND button, but they wanted it all the time without having to press a button...
  2. PhonesBrokeHuh

    Night and overflow using attendant and FastRad

    Let me know if you think this will work. I currently have a site that uses manual Night Ringing, we only route lines 157 and 257 (main lines)to Ring group 2 which contains Attendant and Voicemail DN's. We also use the Attendant to keep the system in Night Routing (F873)for the purpose of...
  3. PhonesBrokeHuh

    Forwarding assistant offsite with Answer DN from Boss

    I have been kicking this one around for a bit. The setup is as below. 1. All sets have their own Target line, ring only with 2 appearances. 2. An administrative assistant has an Answer DN('s) from their boss or bosses extension on their set. 3. The site is requesting that all phone have the...
  4. PhonesBrokeHuh

    CP150 General Delivery Mailbox Name

    I have never seen this before. On one of my Call Pilot 150's, the name to the General delivery mailbox was changed to the name of a person. I can see that there is a way to change the name initially, but do not see how to change it a second time. Anyone out there run across this before? I need...
  5. PhonesBrokeHuh

    We used to call them PAN TIES

    I am looking for a cable mount that was once (possibly still is) sold by Premier. We used to use these to screw to a backboard and run cable ties through them to bundle cables. These were white with a small hole on one end and a squared other end with a flat loop for a cable tie to run...
  6. PhonesBrokeHuh

    Calls not reaching the receptionist

    I have a site with PRI and 6.1 software. They receive about 110 calls a day. I have gotten reports that at several times throughout the day (1-4 times)and from several calling locations that people are getting a ring no answer when calling in. The site has a receptionist at all times. She is...
  7. PhonesBrokeHuh

    Block Incoming Calls

    I have a site that has been getting a few hangups and possibly harrasing calls. Other than asking telco to step in. Does anyone know if it is possible to block an incoming call from a particular Caller ID number? I am running MICS 6.1, PRI, and CP150 if it's needed.
  8. PhonesBrokeHuh

    Hunt to person, group, then mbox

    This is what we have. 6.1 MICs w Call Pilot, 5 Extensions with personal mboxes that FNA to the mbox. A hunt group that matches a DID, 5 members, rings broadcast with overflow to Vmail DN that matches the DID. I can get the incoming call to ring the hunt group about 4 or 6 times (30 secs), then...
  9. PhonesBrokeHuh

    What costs keep coming back

    Now that you have invested in your Cisco equipment, what is the most frequent re-occuring costs and problems associated with your voice switch.
  10. PhonesBrokeHuh

    Permanent External Forward

    Question Does anyone know a way to set an external call forward without using a feature 4 on someones phone and tying up the display (I currently use my Rads phone but can only do one DID forwarded to one number)??? I need to forward several phones during the winter months for the executives...
  11. PhonesBrokeHuh

    CTA allows questions accross display

    I once installed CTA's for a nationwide stock trading co. The corporate had a cta put at all the sites and was able to send questions the individuals 7310/7324's via their display, while using the soft keys to answer the question. yes,no,etc... Does anyone know what program was used to send the...
  12. PhonesBrokeHuh

    Active Voice prog. options

    I just received news that my company has acquired several new branches that have Avaya phone systems in them. I have been given the task of changing the day and night greetings of the voice mails. I was told that the systems have an Active Voice Repartee. I am several states away from the sites...
  13. PhonesBrokeHuh

    Rad doesn't pickup Target Lines

    I have a FastRad that I would like to pickup a target line(216). The problem is that when we set it up(9**,auto answer,line216), it will not answer the call. I can place it on the rad dn with an A&R, and see it ring if I am transfered to remote set. But it will not auto answer. Is there a step...
  14. PhonesBrokeHuh

    How do I tell if this NAM is an ACD.

    What ways can I tell if this NAM is setup as an ACD, and can I change it back to a voicemail without loosing all the port upgrades(don't have the codes anymore). Here what I do know. The only codes that work are **xftest and f916. I can look at the channel status and see that 8 channels are...
  15. PhonesBrokeHuh

    PRI goes down every couple of hours.

    I have a PRI that is going up and down after it was cutover. I believe that telco is using a siemens switch NI2,B8zs,esf,desending, we can make calls and take calls just fine for up to several hours at a time then it will go down possibly several times in a row. Telco says that they can loop to...
  16. PhonesBrokeHuh

    FastRad Alarm Reporting Setup Question

    I will be setting up an alarm reporting station in the next few weeks and do not have the FastRad book (don't know if the book even covers this topic). I know about the setup for Alarm center number 1 and 2,number of digits, retry time, number of retries and all that stuff. What I have not...

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