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  1. dizzyphil

    Merlin Legend 6.0 V10 100D

    Getting a PRI from Windstream and they are provisioning out of the G9. Anyone had any experiences with the G9 PRI??? Dizzy Avaya û ACIS Extreme Networks -(ENA)(ENS)
  2. dizzyphil

    Partner ACS r7 TTY/TDD

    Is ACS 7 compatible with TTY/TDD? Could not find any documentation on it. Thanks, Diz ACA-IP Office Implement ACS-IP Office Implement
  3. dizzyphil

    Distributed/Centralized Voicemails

    Quick question, Distributed vm server is Win2003 server sp2. The Centralized vm server is Win2008 server R2. Is this okay? In the knowledgebase, it shows okay for just about every app but I cannot find anything that says okay for mix and match on the Distributed and Centralized. Dizzy ACA-IP...
  4. dizzyphil

    SIP Extensions

    Folks, Have an ongoing issue where a SIP extension goes into 'Busy Wrap-Up' and locks up. You either have to reboot the switch or dial the extension directly to free it up. The Extensions are in a hunt group and they are used for an IVR system.(DataVoice). Any thoughts? IP406V2 5.0.20 Dizzy...
  5. dizzyphil

    VoIP Call

    Gents/Ladies, Have a G350 connected to IP Office through a H450 line. There are three extension ranges on the 350, 1xxx,3xxx, and 5xxx. The range on the IP Office is 4xxx. Anyone can call and have good connection except the 1xxx range. The call sets up (rings, shows name and extension) but no...
  6. dizzyphil

    Unusual Incoming Call Problem

    IP 500V1, 4.2.4 - Only happens on receptionist phone 4424 Call comes in on PRI, receptionist hears nothing, caller hears unbearable squealing. Next call comes in, same thing and repeats same problem on each incoming call until the receptionist makes an 'outside' call. If she makes an internal...
  7. dizzyphil

    Feature

    Didn't know if this had been posted yet or not. One Touch Transferring This option is supported for the IP Office Release 5 Q4 2009 maintenance release and higher. It allows selected users to transfer calls to each other using a reduced number of key presses. • With this option, a call can be...
  8. dizzyphil

    Voicemail Ring no Answer

    IP 500 4.2.17, vm pro 4.2.30. Call voicemail you get ring no answer to infinity. these are my errors. 151277924mS CMTARGET: 1.15.1 1611 Q931 Trunk:1 CHAN=1: TimerExpired cause=CMTCCongestionRetry 151278924mS CMTARGET: 1.15.1 1611 Q931 Trunk:1 CHAN=1: TimerExpired...
  9. dizzyphil

    Incoming caller ID

    Folks, I need to block caller ID to the users. The CLEC says they cannot block caller ID. I have tried a few short-codes and VM Pro but the caller ID from outside still comes in after the call is picked up. Anyone have any ideas? This is a security issue for the company. They cannot have the...
  10. dizzyphil

    Speed Dial Speed

    All, Is there anyway to slow down the speed of the IP 500 dialing a speed dial? When dialing Internationally, about every 4th or 5th time, the C-LEC says it only sees about 10 digits instead of the full number. 4.2.11. Thanks, Dizzy ACA-IP Office Implement ACS-IP Office Implement
  11. dizzyphil

    ACE exam

    Folks, Going in December to take the ACE exam. I have read the material of what I have to do. Does anyone have any extra tips or info they can pass along? Dizzy ACA-IP Office Implement ACS-IP Office Implement
  12. dizzyphil

    IP 500 problem

    Have an odd one here with an IP 500. Replaced a 403 with a 500. Have another site on a scn, they have a 403. Everything was working fine and now the ip 500 will not communicate with voicemail, (on site with 500) or the other 403. You cannot ping it anymore, the voicemail server houses manager...
  13. dizzyphil

    External O/P port

    Gents and Ladies, Anyone know the output of the external o/p port? Thanks, Phil
  14. dizzyphil

    4.0.7 upgrade

    Gents, Been a while, been very busy. Seen some posts about the new 4.0.7. A month ago did a 4.0.5 install, 412 with a full boat. Was having problems with the voicemail system. Was able to get back there today and do a complete upgrade on the switch and vm pro to .7. VM Pro issue was resolved...
  15. dizzyphil

    Meeting Exhange Express

    Folks, Has anyone 'attempted' to integrate the Meeting Exchange Express server with our beloved IP Office yet? Let me know. Dizzy
  16. dizzyphil

    WinSpm Problem

    Folks, I have a Dell Inspiron 600m laptop with a Conexant D480 MDC V.92 Modem. I am running SPM 9 and this is my problem. When I finally connect to a system regardless of version, WinSpm randomly select F Keys and sends me through programming windows. I can select extensions for example and...
  17. dizzyphil

    License

    Gents, If I connect an IP Office to a Definity and use the VM on the Definity, is the 'Intuity Audix centralised VM Integration' license the correct license I need to get for this customer? And.. Do I need any other licenses? Thx in advance, Diz
  18. dizzyphil

    Monitor Errors

    Folks, Is there any documentation or a site I can get hold of to be able to read monitor reports? I would like to be able to follow the call flows and what they mean when I am monitoring a switch. Thanks in advance. dizzy
  19. dizzyphil

    IP Phone Up and Down

    Gents, Have a 406, 3.0.69 with a Linksys router at the 406 site and remote site. Phone type is 5602. The routers are Identical and I have a vpn tunnel set up. The tunnel never goes down, but the 5602 drops out and goes into Discovery. When the phone is up, it works great. The phone going...
  20. dizzyphil

    ccc vm pro reporting

    Folks, I have a customer that needs extensive reporting from vm pro modules. An example of what they need is this: When a call comes in and goes directly to a vm start point, the user has an option to press '5' and the system transfers them to an off-site 800 number to enroll them in life...

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