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I have a system we just upgraded to 7.6, and the only issue we are having is this: 1. Attendant parks call (for example, on 201) 2. Parked call is not answered, and recalls to Attendant 3. When it comes back to attendant, Call Park DN (201) is not displayed on console (so she will know who...

I have an Opt 11 Rls 5.0 with a TMDI tie PRI to the main site. Every night at midnight I get a DTA019 error, and every couple of nights I get a DTA019 followed by a DTA021 and the circuit dropping. At first I thought something in the routines was causing it, but the routines do not start until...

Here is one I have not run into before... Just installed a remote IP cabinet (100BaseF) off of an existing 2 cabinet 1000M RLS 3.0. I can get digital phones to work just fine, but 500 sets get no dial tone. In fact, they do not even stat as BUSY when the tech goes off hook. The card can ID...

I have a tech who needs to do an upgrade to a Norstar verson 1.1. I cannot find a copy of Norstar Manager release 2. The 3.5 will not work. Anyone got it? Thanks.

Good Afternoon All, I think I have run into this before, but I can't remember what I did to clear it. Even when the console has no calls in queue, the display still shows "CW: 1". When a call then comes in, it shows "CW: 2". It is as if the console always sees a call...

I am about to do a lot of reprogramming at a site where each set has it's own unique programming needs. I used to have a group of programming questionaires for each type of phone (3903,3904, etc.) that a user could list extensions, p/u groups, cpnd and all that. I am wondering if anyone would...

MICS with 4.1 Norstar with a NAM. Need x220 to forward to x221 after 3 rings on FNA and then roll back to x220 voicemail box if x221 does not answer. I am not a norstar tech, i am a meridian 1 tech and I can make it work there.