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- Users: switchmonkey
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How do you conference while in queue?
Instead of blind transferring a caller to a third party, we would like to conference the caller. We would like to do this while we are in queue waiting for a third party to become available. These callers and very important and we don't want to lose them while waiting for the third party to...- switchmonkey
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- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
