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I was told that the ip office loses the cfg file and defaults due to the slot in the ip office cab itself being bad and when you put in the SD card it doesn't seat properly and that there was a batch of bad cabinets that need replacing.. anyone heard of this???

On a 450 4.0 with out ad hoc conferencing, does anyone know what feature to use to bring multiple parties into conference? how many people can be on a conference? how do you remove a party from conference after its started? Lets say you have 6 people in a conference and you want to kick...

While installing 5420's on a v2 r6 ip500 we can only update the firmware when tech's laptop is set a tftp server... when we unplug it and the ip500 becomes the tftp server it will not update the firmware and the phones dont work... Any ideas?

Every time i try to ip into the unified manager and click on the system admin and mngmt. I get the java window and put in the id and pw and it does shows login "in progress" for a couple minutes and finally shows connection failed , failed to connect to bcm server.. I can direct connect on...

I know that on the CICS 7.0 you can silent observe hunt group lines... What type of silent observing can you do on the MICS?

I've gone through 2 t7406 phones new that start making a popping noise after a hour or so... they work great otherwise but when they pop we cant use them... Anyone heard of any issues with these?

Anyone ever complete this task? We want to Network the switches via VOIP IP trunks. Attempting to complete this and not having any luck...

I have a call pilot r 2.? with unified messaging going to a user. When a message is left, she receives her message in email and her phone message lights up. after 2 1/2 minutes her phone light goes off. When she goes into voice mail it is still in as a new message.. (she hasn't even touched...

I have an Option 61c r 25.40 with mermax, mer mail. when calls come into the auto attendant there given 5 options or stay on the line to be transferred to customer svc. **** Problem is once or twice a day when pushing option 4 or 5 or staying on line to get to customer svc, the call is dropped...

Hello! I am in desperate need to find out if anyone knows if the meridian max has an ODBC compliant database, or if I would have to goto Symposium.... Thanks

Does anyone know if the PBX clock could sync to a Network Time Protocol?

Can somebody tell me how to back up a CallPilot 150. I'm getting into it, and when the bar comes to the end of backing it up, it says incorrect config or IP address?? Anyhelp??

Can anyone tell me how to connect a laptop to a Call Pilot 150 so I can program Mailboxes?

This is not Nortel Related but the question is How much bandwidth does IP phone require? At a home office environment? If I have 3 people using IP phones on a dsl or cable modem, how much bandwidth would this require?

Does anyone know if the DTI/PRI nt5d12's are compatible with a r22.46 81c or do I have to use the QPC720's?

does anyone know the difference between these 2 releases? Thanks much

Do anyone know if Phantom 500's take away from the system TN count on an option 81c r.22.46?

I have a Option 81c r 23.55 with mer max/ccr link r 9.2 and a r 12 mer mail.... the problem is since Nortel won't allow me to add any acd agents on the switch due to 23.55 being end of life i'm stuck unless I upgrade to succesion 3.0. I've found another 81c with r 23.55 with more acd agents...

I can not get a merlin magix so if the user wishes to put a person directly into another persons voice mail they can without the call having to ring into it. any suggestions??? Thanks in advance!!

I have a definity G3R and the time of day is right on the switch. But the phones display an hour ahead. For example the switch says 215pm and the phone display says 315pm. Any suggestions? Thanks