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This thread from 05 is not much help. CS1000, 7.6 thread798-1110028

I'm using several of these on CS 5.0, does anyone know if there is a way to change the soft keys on the phone? I want to able to put a caller on hold without having to hit the Function (FCN) button to get to the Hold key.

Has anyone found a clean way to insert a Pause in a dial sting and have that set up as a DSC or SSC to be available to everyone? I have a 1000M with 5.5.

We have about 30 2211s and two 2245 running off of a BCM 50 until I can move them to my CS1000 5.5. The BCM, 2245's and 2211s are all up to date. We were having the problem with "Watchdog Time Out" but we haven't seen this since we've implemented QOS throughout the network. I am still having a...

When I have “Reporting “ and “Associated “ Supervisors set up for an agent or agents and the Supervisors log onto their respective desktops only the Reporting Super. can see the RTDisplays of their respective agents. The Associated Supervisor sees nothing. Both Assoc. and Reporting Supers have...

Something changed. My VT520 started doing double line spacing and other strange things. I went into setup and tried to fix it and of course things got worse! :-(. So after many changes and finally going back to factory defaults on the terminal, then resetting to 8N1 2400, VT 100, adding the...

She is in a semi-public area and we want to restrict her phone to an NCOS of 0 when she's not there and give her an NCOS of 5 when she working. Is SARS the way to do this? How do Authcodes get set up ? Any other Ideas ? I didn't want to have her put in a code for each call, but if that's what it...

I normally take of an Option 81C. I use to work with several kinds of KSUs, but never a Northstar. Notel's web site says it is MFD so there is not any information there. I found out it is a 6X16 system. It has 6 M7208 phones. If anyone could fax,e-mail any programing information for this...

I'm trying to restrict some phones during off hrs. I set up a SAR in LD 88 and tested in on my phone. I changed my SGRP to 1 and it didn't do sqaut. This is what I have tried so far according to the NTP. I can't tell what I'm missing. At 1330 hrs I was able to call anywhere... LD88 REQ PRT...

I'm stuck ! I'm having trouble finding this in the books. Can some tell me how to print unused Pick Group numbers or used Pick Goup numbers and is it possable to print existing Pick Groups and their members ?

I'm getting this ERR any time a call is made. The name exchange is now working fine except for this ERR. RCAP is set for COLP NDI CCNI CCBI DV31. DCH and RDB are ISGF. Any Ideas. Thank you in advance.

[reading] I have an 81C, 25.15 with CallPilot 1.07.09 that we are going set up VPIM and QSIG with a Mitel SX2000. Has anyone out there done this ? We are not anticipating problems but if you've done this and know of any "gotchas" I would like to hear about it. Thank you in advance !