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Hello, I spend a lot of time away from the office, and recently noticed our AA is not answering our calls. While it has been a long time since I set this up originally, in the past 72 hours I feel like I've tried everything to get the config working again. Here is what I have: 5 slot carrier...

Partner ACS R7 - power supply believed bad. Phone displays and dialtone goes from quiet to load every few seconds, then repeats, like a capacitor not holding its charge. Intermittent spontaneous ringing. These symptoms on all stations. I'm willing to replace the power supply to see if that...

Hello, The team I'm on is coming up to speed on a new CCM implementation. Here is the landscape: - CCM 5.1 - Third-party e911 alert system implementation in progress - going through QA - Numerous accidental 911 and 9-911 calls; some will generate alerts, but apparently some do not - Ongoing...

Hello, As a bit of a follow-up to thread461-877620, I'm in search of a Redcom Operations manual for MDX shelves, preferably in electronic format. I've been on Redcom's support site and downloaded their Technical Overview documents, but the Operations manual is supposed to provide the good...

Hello, Client has a Partner R7 with Partner Messaging R7. A record-a-call button is programmed, and setup on Partner Messaging. Record-A-Call works fine. The question is - is it possible (through some kind of programming directly from a set, or otherwise) to disable the announcement at the...

Hello all, I've been watching the forum for a while - tons of good stuff here. I'm a newbie and I've searched here for the answer to my question; I hope it's not a repeat. Environment: Partner R7 with 4-port Partner Messaging R7; small office, 1 operator (ext 10) plus 3 physical extensions...