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Our customer is running an ACS 6.0 system and we have installed a Partner Doorphone that works just fine, but after the doorphone calls and hangs up the call the doorphone will then keep calling ext 10 by itself with phantom ringing after 3 or so minutes. We have tried the doorphones in 2...

Anybody know why the name or extension number won't display on a intercommed call inside the office on a ACS 8.0 509 processer? We have sent (3) ACS 8.0 Processers out to a site and they all do the same thing. The customer is refusing to pay until this item is resolved since we told them it can...

Installed an ACS system today in a Recycling Facility, which is extremely loud in the warehouse with all the Crushers and machinery.. Using a Pagepal and A loudspeaker is there a way to make the lines ring over the Loudspeaker? we installed a Metal ringer as an extension, but just was not loud...

We have a customer with a old "very old" Partner PM02 voicemail Computer Release 3. (Its Not a Mail VS Module) They do not want to replace it, it works fine, but we can't get in to change the AA.. We can log in and have tried the defaults we are familiar with 9997# 123456 but they have been...

Caller ID Number is appearing automatically on lines 1 and 2, but not on line 3.. Once line 3 is answered it shows caller ID info, so it is definitely ordered on that line, just need to program it so it shows immediately like the first 2 lines.. any thoughts?

customer has a large partner messaging pc card and ACS 6.0 -The voicemail msg light indicator always stays lit on with extensions 10 and 11 even though there are no messages in the boxes.. everything works perfect and it takes messages, its just the light is always on and they want it to work...

The receptionist wants to be able to transfer calls to an offsite technician and then be able to hang up and the other 2 parties stay on the line with each other. Is this possible?

I've recently put an ACS 6.0 system in a Pro Ball Player's House I hooked up 14 Partner Eurostyle phones and a couple of basic Panasonic cordless sets they already had as extensions for them and told them they wouldn't receive Caller ID on the Cordless sets at all.. However I was partly wrong...

Caller ID does not work at all on all 4 phone lines and on all 7 display sets.. AA picks up after 4 rings so thats not an issue, The phone company swears that the lines all have caller ID on them and well I've never had this issue before so I am perplexed.. Its a used ACS 7.0 so could...

I installed a 4 port Partner Messaging R 1.0 Voicemail Module today to an ACS 6.0.. the 4 Port Partner messaging unit is in slot 5. While I was there the customer started complaining about a whining noise on all 11 of their phone lines and all of their extensions. Its not major interference...

I'm Installing a Partner Messaging 4 port 1.0 tommorrow for a customer who needs outcalling to notify them of messages.. I've installed hundreds of ACS systems, but this is my first Messaging Module.. I don't understand all that mumbo jumbo ip crap where you hook it up to the computer to program...

Customer has an Old Meridian 8 x 24 DR2 Their paging works great and they have 12 loudspeakers hooked up throughout their buildings, but they want to be able to talk over all of the loudspeakers using a Microphone.. Is this possible, any suggestions? They are running some classic car auctions...

I have (3) 8 x 24 Cabinets here and (3) Startalk Flash Voicemails But they all seem incompatible? But all 3 of the voicemail units work on 6 x 16 Dr5 with DS processors I have.. I've sold a customer an 8 x 24 with voicemail, but the voicemails won't work with these processors for some odd...

I have (3) 8 x 24 Cabinets here and (3) Startalk Flash Voicemails But they seem incompatible? All 3 of the voicemail units work on 6 x 16 Dr5 with DS processors I have.. So I am totally baffled by this and I've sold a customer an 8 x 24 with voicemail, but the voicemails won't work with these...

What exactly is DID? and how would it differ from just assinging a line to a certain extension? Is a T1 module really neccessary if a customer says they need DID or can I just get by with a normal ACS system and dedicate lines to extensions through programming?

ACS 6.0 with Voice Messaging PC Card and Backup Restore Card I've Never had this problem, But Intercom *10 or Intercom *11 etc. don't do what they are supposed to in paging, they just ring on the extension as if the * star key was never pressed.. also peculiar to this same system when pressing...

The customer has an ACS 6.0 with small voice messaging pc card The customer wants any call coming in on Line 2 to go directly to voicemail box 10.. They don't want this line to be picked up by autoattendent and they don't want it to ring either since their Vendors call in on that line How can...

How do you release one of the conference calls when you have two parties on the phone by not disconecting both parties?

Have an ACS 3.0 and the first 4 extensions all have static.. Wanted to go inside and see if I could clean anything or unplug and replug anything but can't figure out how to open the housing. doesen't appear to be any screws Anybody know how to get the module open?

The Display screens on extensions 10 and 11 say backup failed insert card- I thought the backup was internal on the ACS 7.0 and it didn't need a card I tried to clear this with Feature #123 and tried all 3 options and it still appears.. anybody know why this is appearing or how to get it off...