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I used to be a regular here almost 10 years ago, but loss of contract/job caused me to not frequent here as much. Just started a new job/career with Goodwill, saw a 7316 set on the wall, brought back many a fond memory. Then I looked closer and it said "Avaya" on the top. When did AT%T take...

I have a MICS 4.1XC with a NAM 4.0.04E. Seems like yesterday calls stopped forwarding to any user's mailbox, it goes to the General Mailbox instead. Transfer to voicemail works ok, nite mode works, just not forward to voicemail. System has been working well for several years. Ideas?

Ok, I used to take care of about 24 Norstar MIC's and NAM's, could IP into all the NAM's, had to telnet into a couple of them periodically to restart something so Voicemail manager would work again. I have the telnet password but have forgotten the command to 'restart' it so the Voicemail...

I've got a MICS 6.1XC, using 2 page zones. People in zone 2 say that they are occasionally hearing zone 1 pages. We've gone through set programming, both button programming and capabilities, all looks correct. The users think it happens more during the morning when there is more system traffic...

Anybody know what Event 609 indicates? I have it on several PRI's, systems with 4.0, 4.1XC, 5.0, etc.When I look at the repeats it's usually 255.

Any way to have the NAM record a call in progress? I have a user with a 5.0 MICS and NAM using a PRI. They asked about doing *57 to initiate a trace with Qwest but as I understand it that only works with copper lines. Any ideas?

I got a good one. A few weeks ago at one of my sites the night CCR stopped answering, nobody changed anything that I can see. I've tried rebooting both voicemail and phone system, stared and compared with other sites, can't see anything out of the ordinary. Any ideas? System is a Mics with DR...

Will a NAM 4.1 work on a MICS running XC4.1?

I've upgraded two of our 22 sites to 6.1 MICS, voicemail to 4.1 NAMs. All systems have PRI's. What I am running into is when I bring the system back up, I can dial out ok but when I try to dial back into one of the DID's I get a dial tone, not the extension. I've checked trunk programming...

I've heard there are problems putting PRI on a Mics DR-4.0. Anyone remember what they are? I got it hooked up to a NAM 4.0.04A, doing weird things since we changed from straight T-1 to PRI. Thanks

I tried to swap out a copper NAM with a fiber NAM, both 4.0's. I did the backup on the copper Nam and restored to the fiber NAM, and the audio out of the fiber NAM is garbled. Have I attempted the impossible?

What is the difference between 4.0.04A and 4.0.04C?