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Just installed PRI on opt 11 3.0. Everything's working fine except when the console uses ACOD to give a restricted phone an outside line. Is it because you are accessing a channel and bypassing the D channel? For now the operator is dialing the number and handing it off, but ideally they would...

I have an option 11c 4.5 Can I change the time and date from example 27 9 13:00 to September 27 13:00?

I have a customer that uses ICC, DN 345. I have class of service (2) set for max message time of 15 minutes, but when I checked activity it shows between 85 - 95 minutes use each day and they can hardly keep up. I also have it set to delete messages after 5 days but that's not working either...

can an agent login from any phone?

My company gave me a laptop with Windows 7 Pro. I am supposed to use Virtual XP mode with HyperTerminal to backup several customer sites. No matter how I configure it , I can not communicate with any switch. The company I previously worked for used Windows 98 with HyperTerminal & I never had...

Cust has 2 TMDI pri & is wanting to possibly add a third. They have the card. Will any additional keycodes be needed? Thanks,Larry

I have a bcm 400 with pri & 200 did's. Occasionally calls will go to general delivery. I made 3 calls to did & they all went to dn's mbox; however,the 4th went to gen del. I tried again & this time the 2nd call went to gen del.I then made 10 consecutive calls & they all went to dn's mbox. Any...

Hello everyone,I have a bcm 50 rls 2.0. If I go 2 or 3 days without accessing element manager,using oam port, I have to power down to reset & then I can get in.Anybody had this problem?

can you use mmp 40 NT6R15AA in place of NT6P97AA

I have a 61c with a pri which was dropping calls. I replaced it. It turns out problem was on far end. I decided to put back the old card, but when I did the system crashed. I made sure to dis dch in ld 96, dis msdl in ld 48,disl l in ld 60 & card was toggled to dis when replacing. Now mmail will...

Is it possible to have osn button on 2 ext's?

I have several pbx's that i hyperterm into remotely using a dedicated line. however, i now have a switch that is set up to use a dn.the receptioinst said that the previous tech would call & have her switch to night service so that he could dial in. any info would be very helpful as this cust is...

How do I find what the code is for attendant console monitoring?

Is there notifcation given before passwords expires? Meridian Mail 12

cust wants to provide safety announcements only on this box on meridian mail

Meridian max supv position has cc link down message. It also says waiting for keycode update. I changed the paddleboard in early November because the hsl kept dropping. I did re-install of keycode yesterday to no avail.Perhaps I did not do it correctly?

Is there a way to have meridian mail force users to periodically change their password? Customer would like this to happen evry 60-90 days.

cust has meridian max 9 & opt 61c. for some reason in the past couple of days i lose my hsl. i cannot enable hsl in ld 48. only if i re-boot max will it come back up. any suggestions what to look for?

we added 6 admin lines to pri. they are changed to dn's in the switch. these appear as either scn or scr on several phones each as key 03 OR key 04.the problem is that when an admin line is busy it hunts to operator. they want it to busy out. any suggestions?

hi guys i'm new to all this. i have a customer that wants to know if they can use fx #'s on pri. also a little info on pri would be helpful. i'm supposed to be trained on this but not sure when. in the meantime i check this site pretty regularly & have found it very useful. thanks