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  • Users: oicu2
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  1. oicu2

    Contact Center admin page wont load

    New install of Contact Center 7.1, stand alone sever, all software loaded ok but I can not browse to the web admin page-- just get page under construction-- any help would be appreciated!
  2. oicu2

    Sip trunk dtmf

    Finally got Sip trunks from Nortel rls 5.5 to voip carrier working--only to find dtmf is not being passed-- look thru patches--no help-- any ideas
  3. oicu2

    Caller ID issue

    Norstar ICS, customer has caller id, stopped working--found we had to install 4 db pads on line to get it working 100% again--customer now tells me it used to show name and then when they answered it would show caller id number--- I can get it to show name or number but not switch to the other...
  4. oicu2

    Sip trunking to Telco fail

    Cant get this working-any help would be appreciated-- cs 1000 (opt61) rls 5.5, have a separate node built with CP-PM sig server for sip trunking to Telco--calls connect but only 1 way audio, Telco did a sniff and is seeing the ip address on the media card in the main node and is trying to send...
  5. oicu2

    ring again cadance

    Does anyone know if it is possible to change the ring cadance on the ring again feature--Nortel cs1000, rls 5.5- I need it to sound more like an normal incoming call ring- tried ld 56, no luck.
  6. oicu2

    Call pilot acd login

    Any way to setup a one key acd login-logout? Now the customer presses login key,then has to enter agent #, then has to enter password-- They want to just press 1 button and be logged in/out norstar mics 6.1 call pilot 100

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