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I'm having constant problems with Sophos Enterprise console 4 that Sophos aren't able to resolve. What I'm getting is that all the PCs appear in the console in grey -If it try and protect them they start to run -the orange arrow turned to green and then to a green egg-timer and then it hangs for...

I have a VPN set up between our main site A (with domain servers) and remote office B with just four PCs. From the remote office, I can access files on the servers by making a shortcut to the server Ip address and share eg. \\172.16.0.5\shareddocs. However, if I want to see files on one of the...

I've bought in a managed VPN service to connect five remote Pcs to our main site. All pcs run XP pro and our servers are win 2003. The VPN has been setup betwen our Inty server(an all-in-one firewall, email server, running unix) and a small firewall/router at the remote end. Having bought this...

I've noticed that several users have two profiles in Xp on a network. In documents and settings there is a folder called 'user' and another called 'user.domainname'. I think in all cases these are users who have had their pcs replaced and it seems that when a new acount is created on the pc it...

I've just installed a NAS server running 2003 storage server. It has fixed IP and is part of a single domain. I can browse to it from another PC or server, but when I try to create a new folder or file it says "access denied" although I have full rights to the whole disc. If, however, I make a...

On two new machines running XP SP2, Office Xp SP3, I have the following symptoms: Word is left minimised on the toolbar, Outlook receives an e-mail -the user replies to the e-mail, and on hitting "Send", Word closes without an error message. The only reference to this behaviour I can find to...

Has anyone had the message "Search request to the LDAP directory server has timed out (85)". The LDAP directory in question is held locally on an e-mail server and the client is Outlook 2002 sp3. It never used to happen and suddenly every time we type an internla maila ddress there is a long...

I'm designing a web page in Word 2002 -when I go to Web Page Preview , the internet explorer page opens minimized every time -I just get a small horizontal bar with a title and the minimize, maximize , close, buttons on, which has to be opened to reveal the full page. I've set IE6 properties to...

I have a laptop with win XP Home (SP1) and Office 2000 recently installed. On opening Word and typing just a few characters, I get a "windows has caused a serious error" message . (I can' t remember the exact wording , but its the one which tries to send a report to Microsoft). I've...

Publisher 2003 - I want to produce A5 flyers, but can't find out how to do it. I selected A5 paper in page setup, selected a design from the flyers and did my design -when I go to preview all I see is a section of my design on the middle of an A5 sheet. I can't find a shrink-to-fit buton or...

I have a basic logon script setup by my installer which gives everyone a P and S drive letter. How can I modify this to give different letters to different groups? What I want to do is: If user is a member of Admin group, then assign letter h: to \\server1\admin, If user is a member of...

I want to automate the backup of users Outlook data which is at present held on their c drives. I want to move it to the server each night when they close down so it gets backed up. Logoff scripts seem a good idea, but I've never written a script before. What I want to say is something like...