I am having an issue with the Reply by Calling feature (Pressing 88 after listening to a message). No matter what subscriber sends the message to whatever mailbox, reviewing the message and pressing 88 always returns the caller to the same digit combination, even though Octel says " Transferring...
thread923-1292539
Was anyone able to figure out what fixed the issue in the above referenced thread? I have an Octel 350 and an Avaya PBX. We recently change our dial plan on the pBX for 10 digit extensions (with 4 digit short code dialing). At the same time, the Octel was changed to 10 digit...
Does anyone have the Extremeware 7.3eb43 files for Summit 200-24 and Summit 400-48. Specifically image file v73e0b43.Wxtr and image file v73e0b43.Cxtr
I need them to upgrade 2 different summit switches from versions prior to 7.3. I have the 5.1 BootRom for both model switches. Extreme's eSupport...
Can you remotely start up an S8710 after a planned shutdown? In other words if you remotely shutdown a server and uncheck "Restart after shutdown", can you remotely restart the Server once commercial power is restored? They are doing a planned power shutdown because of the Power Utility company...
I have a remote S8800 Server in another city running CM 5.2. I was following an Avaya document to add a new login to have the same permissions as dadmin. But, I believe that I made a mistake by selecting Web Access Mask and choosing “Change Access Base Mask” and changed it from 10000 to 10020. I...
I have added a port, port 20 as a trunk port with the Default vlan untagged and vlan ManageVLAN tagged. I am trying to add this port to STP s0. I am getting this error:
Error: Cannot add VLAN ManageVLAN port 20 to STP domain s0
The command I am entering is:
configure stpd s0 add vlan...
I need help with NAT. I have an Extreme Summit 300-24 with Extremeware Version 7.4e.2.6. I have 2 VLANS 192.168.255.0 /24 and 12.151.200.240 /29. I have a device on the 12.151.200.240 /29 network that connects to the internet. I want to NAT all of my 192.168.255.0 /24 devices to the...
I had to replace the Flash Drive on an S8500A because the backups would fail intermittently and would require a reset to the flash drive to get it to work again. I got the new flash Drive (Addonics AESDD12U2) but I cannot get it to work on this server. I have tried it on S8710, S8500C and...
Attendant Console Night Service destination does not work. I put the voicemail lead number in the Night Destination field on the Tenant screen. When you put the console into night service and then dial 0, you get a busy. Screen shots are as follows:
status attendant 1...
I have a situation where the customer wants to copy the Queue/Agent Status Report and customize it so that they can input more than 1 skill and have the report show totals based on the skills selected. I copied the report and it is in the Designer category. I went into the report in design mode...
I have questions about a CBC trunk and the use of Per Call CPN/BN in the incoming call handling treatment table.
I have a situation where the customer does not want to accept caller ID to their main voicemail pilot number because it is answered by an auto attendant and they do not want the...
I have 3 routers (Cisco 3560) in 3 different buildings connected via SONET circuits. This network is used for Broadcast Video. I have 1 router that goes completely bonkers when I turn on IP PIM Sparse-Dense on it's interface. The 3 switches/routers are Elk ViBE, COB ViBE, and Plaza ViBE. There...
How can you use a variable that can be used to store a counter value and be used by more than one vector. For example I want to repeat an announcement, collect digits and goto commands a 2 times before disconnectiong a caller. But, I want to be able to use this variable for multiple VDN/Vectors...
I have a customer that has several sites (about 30) that each have Definity PBX or S8700 Platform with Octel 250's. They want to get rid of the 30 Octel 250's and build a Centralized Voicemail system from an Octel 350 at their headquarters. They want each PBX to cover to this voicemail system...
I have NICE 8.9 and Avaya PBX S8700 CM 3.1.4. I currently use Dynametric TBR-1 beep tone generator to produce beep tone. However, customer is looking at adding more users and another NICE system for another building and wants to investigate the possibility of beep tone being provided by PBX or...
I have NICE 8.9 and Avaya PBX S8700 CM 3.1.4. I currently use Dynametric TBR-1 beep tone generator to produce beep tone. However, customer is looking at adding more users and another NICE system for another building and wants to investigate the possibility of beep tone being provided by PBX or...
I have a question regarding saving the running configuration to an external TFTP server for a Cisco 1800 series router. I know how to do it manually, but can you save the running config to a tftp server on a schedule? In other words, can you build a CLI script to run at a set time every day or...
I have a questions about setting up Layer 3 routing between (2) sites that are in different cities and will be connected via an Ethernet over SONET 150MB Fiber Optic Circuit. Will the following Config statements work from the standard default Layer 2 3560 setup?
Site A Config Statements...
I have a situation where the customer has a station (X2300) that is staffed during normal business hours. If the staff member can not aswer the call, they want it to cover to a VDN and have a vector be an auto attendant and route calls to extensions based on collecting 4 digits from the caller...
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