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Does the Meridian 1 option 81c have a "crisis alert" feature like the AVAYA G3 systems use. On the AVAYA if anyone dials 911 from within the system, programmed buttons on specific phones start to ring and show who called 911. Thanks in advance, Mike

How many vectors can use the same recorded announcements with out slowing things down? Mike

What brand of wireless headset do I need for a 6408 set. I went to the Avaya products section, but couldn't find any made by them.. Thanks.

(Prologic G3si V11...6408 sets) What do I need to do in software to dial one access code for a zone overhead paging and at the same time will come out of the 6408 sets in "group paging" list? Thanks,

Where can I purchase a 100 ft SAT cable for the Prologic. Avaya claims they can get only 50 feet ones?.. Can I can put two together? Thanks, Mike

I have a couple very dark work location and am looking for ideas. If I use a Partner phone on a Merlin Magix will the displays be lighted? The system now uses all MLX sets, and they just don't cut it.. Thanks

I looked at an 8 year old Partner system in a carrier (5 slot, I think?)at one of our offices, and couldn't see any bonding and grounding. What are the grounding specs for this system? Also aren't IROBs supposed to be used for all out of building sets, or is that just for the Legend/Magix...

I have a G3si V11 that has DCS dialing using IP trunking to 3 other G3si switches. My customer would like to add another location which has a Nortel Meridian 81C. This Nortel switch has 5 T1's for two way calling, but none have ISDN. I don't think the ISDN feature has even been turned on. My...

Having a Prologic installed with ISDN-PRI T1 service from Verizon. This will be used like a Flex-path for my DID as well as outgoing. The question asked by Verizon is do I want Custon or National? I know this was talked about here on Tek-Tips before, but I can't for the life of me remember the...

I have a G3si V11 and I am building the first VDN and vector in this system. I have enhanced conf. as a yes on the $$ page and have entered the info to build the Meet-me conf VDN.. So far so good! when I try to enter the following, 01 collect 6 digits after announcement 1 02 goto step 6 if...

I have a customer who says "at times" outside calls to her DID number don't get to her, or her mailbox. The caller goes to the main AA which answeres the main listed number? Not sure how much help this is but, she claims the "at times failed" calls come from two particilar...

Could anyone give me the steps to build a simple Vector for a 6 extension "meet me"? We have 1000 did range using 3 flet-paths on our G3si V11. The customer wants to have employees that are at school, or on the road be able to call in to the bridge at a set time. We have no Operator...

Does anyone know where I can get a list (in plain language) of possible features using the Prologic! Thanks, Mike Higgins

I have 15 voice mail boxes set up, all calls now go through the DLC operator. Could someone discribe the steps of how I get a new CO line through the Magix(key mode with DLC operator) to the first AA in the Merlin Messaging (2.5). The AA needs to say "if you know your ext dial it, or...

Merlin Magix, key mode using MLX-28 sets. What is the correct way of using CO (Verizon) call waiting? Mike Higgins

Installing a Merlin Messaging 2 port in a Merlin Magix. CO Calls answered by Merlin Messaging, seem to get held long after the caller has left a message and hung up! The called CO line on the MLX sets stays lit for up to 2minutes, then the message waiting lamp comes on like it should. Calls...

We just had a Prologic(V11) installed in one of our facilities. The listed number is xxx-xxx-2800, and we are using a Verizon Flex-Path for DID, local as well as long distance call. Problem is all calls out over this Flex show up as the main nunber, not the DID number or name! Verizon says their...

Does anyone remember if the 8X20 Merlin has a battery somewhere in it? This one has a (Feature Package 2)and the customer has to reprogram after every power failure.. (Upgrading their phone system to the 21st century,, not an option for them at this time!) Mike Higgins

Does anyone know what the "gain option" on page one of the trunk translations page does? I have a Prologic using V11 software. Mike Higgins

I have a G3si V11 with 2 EPN. Both EPN are on fiber and everything has standard duplication. Two pair of fiber to 2 expansion interfaces per EPN. Is there a survivable EPN available in case both fibers fail? Mike Higgins