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We used to receive via email security reviews on a quarterly basis for the PBX and messaging system. I called avaya and no one seems to understand what the product is. Did they stop offering this service?

I have MM 5.1 with MSS server and running Outlook 2007 fully patched. We have installed the outlook client and have run into an issue when creating rules to copy message from the Avaya inbox to the local user mailbox. Since we are using MSS intergration instead of a full exchange...

I am trying to connect a faxserver to our PBX with an ISDN trunk group. My efforts have failed and the ports and signaling group are OSS-NE. I was hoping someone could check my configs. AVAYA was no help on this one. The Faxserver vendor uses the following The PRI card vendor is: Dialogic...

I need the settings to connect a TN464HP to a Dialogic Diva PRI/T1-24 PCI card. I am trying to test a fax server connection.

I am trouble shooting an issue for a company and never seen anything like this before. When installing a 46xx phone the receives an ip address of a switch that was removed years ago. The LAN group says there are no options configured on the DHCP server, all the options are set by the...

I have to locations with a QSIG connections between them Location 1 is an Avaya 8720 runnig 4.1 Location 2 is CISCO running CM 6.1.1.3 I need to program my route patterns on the Avaya so that if all my trunks are busy or out of service the calls will route over the QSIG and use the CISCO...

I have set-up a H323 trunk group between s8700 runnig 4.1 and Cisco CM running 6.1 From the s8700 I can pass name number and voice both ways. I cannot establish call from the Cisco side. The call timesout, I never see a call set-up request on the Avaya side. Any ideas?

I am looking for some assistance with the initial setup of a VPN phone. I have recently purchased a SG200 with 6 4621sw VPN phones. There was no docuementation with the devices so I downloaded some inofrmation from Avaya.com. Now I am really lost, I tried connecting throught he console port and...

I am having two issues with my child site. www.nymau.org First the hit counter is not working, I can see the counter on my local files but not the published ones. Second, I have a form that when you submit the page I received this http://www.nymau.org/_derived/nortbots.htm The strange thing is...

Has anyone installed CentreVu supervisor on a Citric server. We can install the program on the server but it hangs after the new button is clicked when adding the IP address of the CMS server. Avaya does not support this set-up and will nto offer any help.

In the call recording world what is single step conferencing. Also where would I administer the FAC in the switch. I do not see the field.......

I'm connecting a call recorder to G3R V9.5; I need to set-up an E1 connection with TN464F card so I can use 30 channels. I'm having difficulty with the last six channels PBX will not recorginze them. I need to know the E1 config settings. Thanks

I had AVAYA upgrade our AVAYA VRU platform to the new IR hardware platform. I have an interesting problem that even stumps the Avaya programmer on my account. We lose the host connection on weekends typically on Sunday mornings. The host has confirmed that they are not cycling their connection...

I need to use the modem capabilities of my Nextel i830 to connect to my avaya equipment via ASA when I'm on the road. The issue that I am having is the Init String for this device. I have tried the different pre-installed modems like the generic devices or Hayes with no success. I have...

Would anyone know the estimated monthly maintenace cost for a Partner ACS system with 12 telephone set and NO vocie mail? My rep is a little slow with prices

Would anyone know the estimated monthly maintenace cost for a Partner ACS system with 12 telephone set and NO vocie mail? I'm working on a budget and my account rep is slow. Thanks in advance!!

I have a question on adding a security banner to the "issue" file when logging into a Conversant IVR. First, I'm very novice unix user. I'm having trouble editing the "issue" file in the etc directory using the VI editor. Can someone explain the commands for VI or simple way to add a banner...

Does anyone know how the converse-on command works in vectoring. Were adding a second menu or program to our VRU and I need to pass DNIS to the VRU so it knows how to answer the call.

I need to find a trunk calculator that uses CCS figures?

I have a G3r and G3si connected with DSC. I'm looking to replace my T-1's and use our dark fiber between the locations. I have spare cisco gear to simulate t-1's. What protocol should I use to transport the voice signal between the routers? I know I could ip trunking but at the current time...