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We have 101 set as our FAC for abbreviated dial program. Have tried programming from a set with console permissions. 101>1>01 get waive off. 101>01>01 waive off Tried many combinations but none work. Any help would be appreciated. We have several hundred agents that would like to supply...

Callers zero out of VM and route to CAS which rings on and never goes to the general mailbox. Merlin Legend R3, Merlin Mail R1.

I have a Merlin R.7 that I set up an ext.(2-digit)for Tk-tk transfer and allowed remote forwarding. Also, CO trunks are set to reliable disconnect. The set will not allow me to forward it. It cuts off before I finish dialing the entire number. One more thing they appear to have been...

I am trying to set up RCF on an adjunct. Have the adjunct set up for RCF, Tk-tk transfer, and set up auth code for adj ext 582. When I try to get someone in the office to forward 582 I ask them to use this string: #80-582#*33-9-1-949-244-9558# They get a wave off right after the first 9. I...

We have a Merlin Magix that we would like to forward the DLC operator to different extensions while the main receptionist is out. Forwarding seems to activate OK and the display says calls are being forwarded to the proper extension but the extension never rings. Ringing continues at the DLC...

Operator in one of our offices is hearing three beeps when she answers or makes a call intermittently. Doesn't seem to make a difference if it is internal or external. This morning she heard it when she went to check her voice mail. Any ideas would be appreciated.

A user in three person office is complaining of his mail being delayed. Actually, what is probably happening is they are periodically not being notified that they have messages in their mail box. The other two people are not complaining. Avaya sez to reset and if the problem is still there...

I have two operators who currently have phantom numbers for their personal voice mail. They currently have primary cover buttons to give them an opportunity to answer their calls but if someone leaves VM their VM inicators don't light. I tried setting up a calling group with a different number...

We have a two digit dial plan in our Denver office. I set up extn. 60 by renumbering one of the adjunct extensions. Then included 60 in the vm cover group. Set up mail box and all is working well for this voice mail extn. Problem,is I want to light extn 23's message lamp when vm comes in...