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are there any plans to have a Mitel forum, how would you get one started?

I have a Definity G3Si V4 which is showing some calls that are lasting 10 hours on our call logger. I have looked back to see if someone had changed the date or time but no joy. Any ideas why this would happen?

I want to be able to light the MWI on a number of different phones, is this possible? Customer has a mailbox a number of users access. Can the system be programmed to light the lamp on more than one phone so they are prompted to check the mailbox? Any help appreciated.

I have a vector that gives out the announcement if you would like to leave a message please press 1. The caller presses 1 and it doesn't recognise the key press and carries on queuing the call. Attached is the vector. The VDN is 88854 and there is a mailbox 88854 in Audix. Can you see...

Hello Every time my internet explorer opens up Outlook Express opens as my mail application. How do I stop this? It only happens when I first connect to the internet. Any help gratefully accepted

I have bought my laptop from my employer, I no longer work for them and want to wipe it off all its security settings, passwords etc and rebuild it. I take it all I do is format the disk and then reinstall the operating system of my choice?

I have recently set up a business and am about to start developing my website as a hobby and want to know whether I should go the whole hog and try to get to grips with Dreamweaver as I want it to look professional or am I being too ambitious and should I start off with Publisher...any advice...

Help Please I have a domain through UK2.net which comes with a free email address so that anyone emailing me is forwarded to my free email account. I have set up a dialup connection and an email account based on the settings they have provided but I'm getting the following error messages when...

I have set up a stats button under the soft keys on our callmaster V's and on our 6416's. Our agents need to be able to press this button to display how many incoming and outgoing calls they have received during their shift. The only problem is the statistics seem to reset themselves every...

Hi Can't remember how to do this, I think its a unix command. Can anyonehelp? Thanks

We will be migrating over to an Avaya platform shortly and will have no wallboards. We want to be able to programme Vu Stats or similiar to show the total number of calls in Q etc for a number of skills. We have tried administering q-call buttons onto the phones but some agents have upto 16...

Hello Can anyone tell me if there is a facility on Definity to force an agent into the available state if they are on After call work or aux work. I have checked in the manuals and system wide feature screens, feature access codes etc and can't find anything. Any help gratefully received.